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This paper is a descriptive case study which seeks to outline how leadership development is being utilised across Queensland Health (Queensland Department of Health, Australia) to achieve improvements in workplace culture and ultimately improvements in clinical care and patient outcomes.

Queensland Health has been implementing a comprehensive organisation‐wide suite of leadership development programs since 2006. This includes a range of specific leadership development programs conducted over a period of time for clinical and non‐clinical staff. It also includes specialist leadership development workshops of shorter duration, online leadership modules, web‐based support, executive coaching and 360‐degree feedback. The programs are based upon experiential learning which engages participants in critical thinking and self‐reflection based upon in‐context experiences relevant to themselves. Ongoing leadership program development has been evidence‐based and identified through 360‐degree feedback outcomes, staff opinion survey outcomes and program evaluation outcomes.

The 360‐degree feedback survey results of participants have improved. This demonstrates that the leadership development programs have impacted positively on participants' workplace behaviour. The culture and climate survey results have improved which demonstrates positive cultural change has taken place. The programs have been evaluated very highly by participants.

This is one of the most comprehensive and innovative leadership development initiatives ever undertaken within the Australian health sector, with over 10,000 participants to date.

Proposes that a crucial component of the career development process is what is termed “managerial self‐awareness” (MSA). To‐date relatively little has been written about self‐awareness, particularly in the literature on managerial career development. Specifically explores the concept of self‐awareness in the context of managerial career development. The importance of self‐awareness in the managerial career development processes is examined and the relationship between self‐awareness and managerial success is also considered. The findings of a qualitative study conducted to investigate the effectiveness of two instruments used to enhance self‐awareness are reported. One of the characteristics of effective managerial career development is the creation of self‐awareness in the learner. 360‐degree feedback and personality inventories are considered useful tools in this respect.

The purpose of this paper is to examine the impact of gender on the performance assessments of managers arising from the 360‐degree scheme operated within the UK headquarters of a large multi‐international financial services organisation.

A questionnaire approach was used to collect data on 66 managers (33 males and 33 females) against four broad capabilities on the 360‐degree appraisal system. Data were gathered on each of the 66 managers from eight different sources including the individual being appraised, three of their peers, three of their direct reports (subordinates) and their manager (supervisor).

Performance ratings were either gender neutral or higher for female than for male managers. Within the case company there was no evidence of unfavourable discrimination against female managers, if anything the reverse with female managers showing superior performance compared to their male counterparts.

As with all cross‐sectional research causality cannot be confirmed and difficulties in accessing 360‐degree appraisal information for a large number of managers led to constraints on research methodology.

The implication for human resource management is that the 360‐degree appraisal system did not necessarily fulfil the degree of objectivity claimed by its adherents and that possible adverse influence may be inherent within the 360‐degree rating system of managers particularly.

The paper offers insights into gender differences within 360‐degree managerial performance appraisals.

Discusses the effective use of 360‐degree feedback for enhancing managers’ self‐awareness and challenging them to engage in developmental work. Such feedback is instrumental for an unfreezing process in which managers are motivated to rethink their behaviour and its impact on others. A number of factors are important for maximizing the developmental potential of 360‐degree feedback: providing the manager with good data from multiple perspectives, encouraging openness to hearing and accepting feedback, a developmental plan that is acted on, and organizational support for development. In short, 360‐degree feedback needs to be embedded in a larger management development process.

This article first reviews the status of expatriate training and the need to evaluate the transfer of this training to expatriate managers on‐the‐job in a foreign culture. A multisource or 360‐degree feedback system is proposed as both a way to evaluate expatriate cultural training at the behavioral and performance levels, as well as a way to develop expatriates to make them more effective once in the local culture. A proposed expatriate management effectiveness questionnaire (EMEQ) is described in terms of its theoretical foundation and specific scales, and how it could be used in a multisource feedback program for the effective development of expatriate managers.

This article describes individual coaching and a program of 360‐degree feedback used with Menzies Distribution's senior‐management team, including the managing director and full executive board.

Details how 360‐degree instrument used included behavioral analysis of eight competencies across 18 skill sets. It asked managers to rate themselves on core competencies such as communication, leadership, adaptability, relationships, task management, production, development of others, personal development and problem solving. It then asked their peers, bosses and direct reports to rate them across the same competencies.

Reveals that managers across the business were good at getting the job done, were task focused and could be relied upon to implement, but they were weak in critically analyzing their systems and processes and then redesigning them for the better.

Argues that the business now has a management team that is ready, willing and able to react to and lead change.

Highlights how 360‐degree feedback was a necessary first step to get a clear picture of the talent across the business before any management‐development and coaching work could begin.

This paper aims to test the pipeline model of leadership development by investigating how the competency profile change across position levels.

The skill and importance ratings in leadership competencies were compared between four position levels. The data were from an archive 360 degree feedback (n=770). Six SMEs were also employed to rate the importance of the competencies.

The study found that the difference between two positions in terms of the relative importance of the competencies increases as the organizational hierarchical distance between the two positions increases. Comparing the skill ratings yielded similar results. Further, the correlation between the skill and importance ratings for the same position level was higher than correlations of the two types of ratings for different position levels.

The study discusses the implications of the research findings in the context of leadership development and succession management.

One of the essential tasks in a succession system is to clearly define critical leadership skills at different levels of management. By defining the leadership pipeline, companies will be able to get their best people the right developmental experiences to help them transition from one position level to another.

The paper provides empirical support for the pipeline model of leadership skill requirement across the organizational hierarchy.