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The purpose of this paper is to explain the rationale for designing and implementing an action learning and research process to significantly transform the work behaviour of tradition‐bound bakers to embrace leading ideas of a new workplace culture in order to diversify the product range of the moon cake and generally improve the competitive performance of the company.

Emphasis was placed on action learning and action research as the main vehicles for managing the organizational change process.

The project demonstrates how an action learning and change management strategy was designed and implemented with a Chinese workforce that had no prior experience of modern ideas on production technology and other aspects of the new workplace culture.

The project was confined to a single case study approach in the bakery department of a major food company in Hong Kong.

The project demonstrates a close correspondence between organizational learning and change management theory and the actual process and outcomes of a practical change agenda.

The special value of the paper lies in its insights into the work behaviour of Chinese factory workers.

The purpose of this study is to review the definition, perspective, measurement and context of workplace learning and explored workplace learning to identify its role in quantitative research.

Through an integrative review of the literature, the following four roles that workplace learning has played in these studies were identified: workplace learning as an antecedent, a mediator, a moderator and an outcome.

This paper synthesized results for workplace learning in 45 studies. A total of 88 variables related to workplace learning were identified after four overlapped variables (autonomy, social support, work engagement and workload) in multiples areas were excluded from a total of 92 variables (56 antecedents, 8 mediators, 7 moderators and 21 outcomes).

Because this study identified four roles of workplace learning (as antecedent, mediator, moderator and outcome), this study did not focus on the process of learning in the workplace. Additional study is needed to investigate how workplace learning can lead to outcomes and how this process can link workplace learning and its consequences.

This paper synthesized the antecedents, mediators, moderators and outcomes for workplace learning by integrating the findings in this study. This provided a comprehensive framework that could be used by researchers to continue the empirical research on this topic to develop the dynamics between individual, group, job and organizational variables on the one hand and workplace learning on the other.

The purpose of the paper is to show that The Netherlands offers an interesting case of apprenticeship as part of an elaborated system of vocational education, combining school and workplace learning. For reaching objectives of vocational education with regard to effective problem solving on the job and work process knowledge the quality of workplace learning is essential.

The research in this paper is explorative. It is based on policy analysis, literature review and meta‐analysis of recent research on workplace learning, done by the authors and some colleagues. New theoretical approaches on workplace learning are used to throw new light on developments in Dutch apprenticeships.

The paper finds that governments as well as schools and companies are attempting to uphold the quality of learning in apprenticeships. More intensive interaction between workplaces and vocational schools are developed. Still, there are two main issues in dispute: the quality of workplace learning (content, guidance, assessment) and the quality of the connection between workplace and school‐based learning, despite attempts to make VET more practice oriented and to improve connections between school and work.

The paper shows that VET innovation should pay more attention to quality improvement and connectivity of work‐based learning by establishing quality criteria for work‐based learning places, by enriching workplace learning and by designing curricula, which integrate learning places as well as learning experiences.

The value of the paper is delivering new insights on apprenticeships by confronting new theories with the Dutch case.

The purpose of this article is to explore the importance of workplace learning in the context of performance measurement on an organisational level. It shows how workplace learning analytics can be grounded on professional identity transformation theory and integrated into performance measurement approaches to understand its organisation-wide impact.

In a conceptual approach, a framework to measure the organisation-wide impact of workplace learning interventions has been developed. As a basis for the description of the framework, related research on relevant concepts in the field of performance measurement approaches, workplace learning, professional identity transformation, workplace and social learning analytics are discussed. A case study in a European Public Employment Service is presented. The framework is validated by qualitative evaluation data from three case studies. Finally, theoretical as well as practical implications are discussed.

Professional identity transformation theory provides a suitable theoretical framework to gain new insights into various dimensions of workplace learning. Workplace learning analytics can reasonably be combined with classical performance management approaches to demonstrate its organisation-wide impact. A holistic and streamlined framework is perceived as beneficial by practitioners from several European Public Employment Services.

Empirical data originates from three case studies in the non-profit sector only. The presented framework needs to be further evaluated in different organisations and settings.

The presented framework enables non-profit organisations to integrate workplace learning analytics in their organisation-wide performance measurement, which raises awareness for the importance of social learning at the workplace.

The paper enriches the scarce research base about workplace learning analytics and its potential links to organisation-wide performance measurement approaches. In contrast to most previous literature, a thorough conceptualisation of workplace learning as a process of professional identity transformation is used.

This paper aims to find a measurement model with better evidence of validity, with data extracted from the Program for the International Assessment of Adult Competencies (PIAAC). To test a parsimonious model in which dispositional and workplace context characteristics are predictors of informal learning behaviors (ILBs).

The authors performed exploratory and confirmatory factor analyses to improve the fit of the PIAAC data measurement model. Multiple linear regression was used to examine the prediction of ILBs by one dispositional variable (Readiness to Learn) and two workplace context variables (Autonomy and Interaction in the Workplace).

A measurement model emerged with 18 items divided into four factors. The three antecedent variables predicted ILBs. Interaction in the workplace resulted in higher scores, and workplace autonomy resulted in lower scores.

The small number of items for ILBs prevented a more detailed exploration of predictors of different types of these behaviors. ILBs can be stimulated by policies that promote readiness to learn and that encourage the design of environments that require worker interactions and autonomy.

Few studies on ILBs in the workplace have investigated the prediction of dispositional and contextual antecedents based on a theoretical model. The findings herein were obtained using a diverse sample of countries, occupations and generations, allowing better generalization. The importance of interpersonal relationships in the workplace for predicting ILBs was emphasized.

The purpose of this paper is to highlight some methodological problems concerning the neglect of participants' voices by workplace ethnographers and neglect of the highly interactional and co‐constructive nature of research interviewing. The study aims to use discourse analysis, to show the phenomena of workplace learning and expertise to be constituted in participants' talk.

From excerpts of natural talk and research interviews by fish culturists speaking about their learning in a salmon hatchery, discourse analysis is used to analyze how workplace learning and expertise are rhetorically performed.

The paper finds that fish culturists drew on two discursive repertoires/resources – school‐ and workplace‐based learning – to account for their learning and expertise. The main participant affirmed the primacy of interest and practical workplace experience in his job just as he presupposed a weak correlation between school‐based (theoretical) and workplace (practical) knowing. However, both kinds of learning were deemed important though articulating this view depended on the social contexts of its production.

Discourse analysis does not establish immutable truths about workplace learning and expertise but rather it is used to understand how these are made accountable through talk in real‐time, that is, how the phenomenon is “done” by participants.

There is increased sensitivity when using ethnographic and interview methods. No method can avoid being theory‐laden in its conduct and reporting but discourse analysis perhaps does it better than its alternatives.

While some contributors to this journal have also approached workplace learning from a discursive perspective, this paper attempts to understand the phenomenon solely from participants' categories and interpretations.

The purpose of this study is to identify factors that influence vocational students' development of professional skills during workplace learning and to examine the effects and relationships of these factors.

The results were based on the responses of 285 graduating Finnish vocational students. The confirmatory factor analysis and structural equations were conducted using Lisrel.

Motivational factors, including performance orientation and self-efficacy, and organizational factors, including guidance, psychological climate and knowledge acquisition, had a direct and positive impact on the students' development of professional skills. The attitudinal factor measured through work alienation had a partial mediating effect on the relationship between the organizational factors and the development of professional skills. The cognitive factor consisting of prior work experience in the studied field, however, had no effect on skill development

The study was based on students' self-appraisal of the studied factors. Future research should consider workplace instructors' and vocational teachers' viewpoints regarding students' development of professional skills.

Managers are encouraged to plan a structured orientation period for students and to help workplace instructors design their work in order to facilitate a successful workplace learning period.

This study highlights the importance of organizational factors and workplace instructors to students' development of professional skills through work. Furthermore, it provides empirical evidence on the special characteristics of these factors.

The purpose of this paper is to review a range of mechanisms used by universities to support employers to facilitate effective “on the job learning” for apprentices. It reflects on how these mechanisms can be used to address some of the challenges, reported in the literature that employers face to in supporting apprentices in the workplace.

A short questionnaire administered to colleagues prior to attendance at a workshop, identified a range of activities, at various stages of engagement with employers that were used by universities to facilitate effective workplace learning and also to address some of the challenges faced by employers. These activities were then discussed and explored within the workshop to identify areas of best practice from the HEI sector to promote effective workplace learning.

Engagement with employers needs to occur from the outset of the development of the apprenticeship. Embedding the on the job learning within the design of the academic programme, with explicit links between the theoretical learning (knowledge element of the apprenticeship standard) and practical application of learning (skills and behaviours within the apprenticeship standard). Regular interactions with a range of staff within the employer ensure that there is a clear understanding throughout the apprentice’s journey, of how to promote an effective learning environment for the apprentice within the context of the organisation. The role of the workplace facilitator/mentor key. A range of approaches to providing training and ongoing support for facilitators/mentors was identified.

The study was limited to the participants within the workshop at the conference, a self-selecting group from a relatively small number of HE providers. The HEIs represented provided apprenticeships in a range of subject areas, working with both public sector and private sector providers. Further studies are required to encompass a broader range of providers, including drawing on best practice from the FE and independent sector, and applying principles used there in the context of HE.

Engagement with employers from an early stage of the development of the apprenticeship is imperative, viewing the apprenticeship holistically, rather than as an academic programme with some work-based activities. Resources need to be devoted to regular and frequent contact with a range of personnel within the employer organisation, so that a partnership approach to supporting learning is developed. Training and ongoing support for work-based mentors/facilitators continues to be a key success factor. This needs to be managed to balance the learning needs of the mentors with the potential impact on workplace productivity.

The paper identifies a range of approaches that will enhance the effectiveness of learning in the workplace. This will both enhance the apprentice’s learning experience and ensure that higher and degree apprenticeships are developed holistically, meeting the academic requirements of the university and the workplace needs of the employer. This, in turn, will enhance success rates and reduce attrition rates from apprenticeships, which, in turn, may encourage more employers to engage with higher and degree apprenticeships.

The paper collates a range of best practice from the sector to promote effective workplace learning.

Reports and discusses the findings of an investigation that examined the efficacy of guided learning in the workplace. The investigation comprised the trialing of guided learning strategies and an analysis of the learning occurring in five workplaces over a period of six months. The guided learning strategies selected for investigation were questioning dialogues, the use of diagrams and analogies within an approach to workplace learning emphasising modelling and coaching. Throughout the investigation, critical incident interviews were conducted to identify the contributions to learning that had occurred during these periods, including those provided by the guided learning. As anticipated, it was found that participation in everyday work activities (the learning curriculum) was most valued and reported as making effective contributions to learning in the workplace. However, there was also correlation between reports of the frequency of guided learning interactions and their efficacy in resolving novel workplace tasks, and therefore learning. It is postulated that some of these learning outcomes could not have been secured by everyday participation in the workplace alone. Further, factors associated with the readiness of enterprise and those within it were identified as influencing the likely effectiveness of guided learning at work.

This study aims to understand the impact of professionalism (PR) of the workplace learning support team on learning outcomes. The context of this study is an e-procurement system implementation. Management provides initial formal training (TR) to potential users of the system and also arranges informal learning support by deploying the support team for technical guidance/resolving issues on day-to-day basis for successful implementation. Learning outcome has been measured in terms of perceived ease of use (PEU) by employees and also in terms of the actual use (AU) of the system. This study also explores the role of timely and appropriate initial TR on learning outcomes.

An empirical study has been conducted by collecting survey data from 167 employees using an e-procurement system from India. SPSS 22.0 with add-in Process Macro v3.4 developed by Hayes has been used for statistical analysis.

The results indicate that the PR of the workplace learning support team positively influences employee’s PEU of the system and also the final required outcome in terms of the AU of the system. This study also found that the employee’s PEU of the system mediates the relationship between the PR of the workplace learning support team and the AU of the system. The result also indicates that higher is the user perception of the appropriateness of initial TR, higher is the effect of PR of the workplace learning team on user learning outcome.

This study is an attempt to investigate the unexplored aspect of workplace learning. This paper contributes by studying for the first time, the impact of PR of the workplace learning support team and appropriate initial TR in enhancing the learning outcome in the context of e-procurement implementation.