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Book part
Publication date: 17 March 2010

Michael P. O’Driscoll, Paula Brough, Carolyn Timms and Sukanlaya Sawang

The impact of technology on the health and well-being of workers has been a topic of interest since computers and computerized technology were widely introduced in the 1980s. Of…

Abstract

The impact of technology on the health and well-being of workers has been a topic of interest since computers and computerized technology were widely introduced in the 1980s. Of recent concern is the impact of rapid technological advances on individuals’ psychological well-being, especially due to advancements in mobile technology that have increased many workers’ accessibility and expected productivity. In this chapter we focus on the associations between occupational stress and technology, especially behavioral and psychological reactions. We discuss some key facilitators and barriers associated with users’ acceptance of and engagement with information and communication technology. We conclude with recommendations for ongoing research on managing occupational health and well-being in conjunction with technological advancements.

Details

New Developments in Theoretical and Conceptual Approaches to Job Stress
Type: Book
ISBN: 978-1-84950-713-4

Article
Publication date: 23 September 2011

Kyong eun Oh and Jacek Gwizdka

This study seeks to explore technology use in a higher education classroom with the focus on tablet computers.

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Abstract

Purpose

This study seeks to explore technology use in a higher education classroom with the focus on tablet computers.

Design/methodology/approach

Study participants consisted of 36 undergraduate students from Rutgers University's Information Technology and Informatics major. Data were collected using an online survey, a classroom observation, and a group interview.

Findings

The study findings demonstrate unexpected technology uses that can be explained by the characteristics of the student group, the Net generation, namely, their impatient multi‐tasking and opportunistic behaviour. Students used tablet computers to take notes, conduct group activities and interact with the instructor. Students’ preference for typing was found to be a barrier in their adoption of tablet computers.

Research limitations/implications

The findings can help technology developers and educators better understand and optimize their use of computing technology in higher education. Limitations of this study include only one class was studied, and classroom observation probed student behaviors only at selected points in time.

Originality/value

The unique value of the study included: the study was not limited to tablet technology and investigated students’ use of multiple technologies; the study captured student behaviors in an actual learning environment, and the study provides empirical evidence for students’ multi‐tasking in a classroom and for their use of tablet computers for hand writing.

Details

Journal of Applied Research in Higher Education, vol. 3 no. 2
Type: Research Article
ISSN: 2050-7003

Keywords

Article
Publication date: 3 August 2015

Mika Immonen and Sanna Sintonen

As the information society further develops, electronic services are created and physical distribution networks become sparse, it is important to analyse the determinants that…

2272

Abstract

Purpose

As the information society further develops, electronic services are created and physical distribution networks become sparse, it is important to analyse the determinants that inhibit or facilitate the ability to use these services. By focusing on the perceived behavioural control of computers, the purpose of this paper is to analyse how perceived physical restrictions, computer anxiety and ease of use influence the perceptions of control.

Design/methodology/approach

The authors examined older consumers (aged 60-79) in two cross-sectional studies conducted through mail surveys in 2004 and 2012. Randomized samples (n=1,000 in 2004 and n=3,000 in 2012) were drawn from the Finnish Population Register. The empirical research utilized structural equation modelling through multi-group analysis to explore the differences in the interrelationships between physical restrictions, computer anxiety, perceived ease of use and perceived behavioural control.

Findings

The results indicate that perceived behavioural control is directly influenced by ease of use and indirectly influenced by physical restrictions and computer anxiety. The eight-year time gap moderated only the relationship between physical restrictions and ease of use. Development seems to have been favourable, and device-related restrictions do not decrease ease of use as much as previously reported.

Originality/value

The present study starts a new discussion on how time moderates the relationship of technology perceptions in behavioural models that have been used to predict behavioural intent.

Book part
Publication date: 24 November 2010

Diane L. Velasquez

This multiple case study investigates the impact of technology on organizational change in public libraries. Over the past 12–15 years, public access computers (PACs) have been…

Abstract

This multiple case study investigates the impact of technology on organizational change in public libraries. Over the past 12–15 years, public access computers (PACs) have been introduced into public libraries. Once these PACs were connected to the Internet, they attracted patrons who had not previously used public library services. The main themes around which this study was organized relate to the implementation of technology with facilities and services, city government, and people. The main research questions were following: (1) How has public library culture changed since the introduction of computers for patron use? (2) What adjustments were necessary to deal with the influx of computers and other technology in public libraries? (3) Have PACs changed the way the libraries are organized and how they are staffed? The findings of the study included how technology influenced changes in staffing in the public libraries. Each of the libraries has undergone a culture shift due to the introduction of technology. One of the shifts is the change of the reference desk from general reference to the addition of a help desk with reference responsibilities. Another concern of the directors was constantly funding the upgrades necessary for software and hardware that technology requires. As not all of the directors have supportive city government, this can be problematic. Finally, the facilities where the public libraries were housed had undergone changes either through renovations or through new buildings to accommodate technology and the infrastructure needed to support it.

Details

Advances in Library Administration and Organization
Type: Book
ISBN: 978-0-85724-287-7

Abstract

Details

Information Services for Innovative Organizations
Type: Book
ISBN: 978-0-12465-030-5

Book part
Publication date: 27 March 2006

Dawn G. Williams, Tawana L. Carr and Nicole S. Clifton

While numerous approaches have been suggested for the improvement of elementary and secondary education in American urban public schools, one common component of such plans is the…

Abstract

While numerous approaches have been suggested for the improvement of elementary and secondary education in American urban public schools, one common component of such plans is the more effective utilization of computers, networking, and other educational technologies. When making these considerations, leaders must look at information regarding demographic analysis, assessments, demand factors, and access. The Digital Divide shines a light on the role computers play in widening social gaps throughout our society, particularly between White students and students of color. By providing equitable and meaningful access to technology we can create a stronger assurance that all children step into the 21st century prepared. Home access to computer technology is a continuous area of inequality in American society. If society assumes that academic achievement is facilitated by access to computers both at school and in the home, the gap in access to computer technology is a cause for concern.

Details

Technology and Education: Issues in Administration, Policy, and Applications in K12 Schools
Type: Book
ISBN: 978-0-76231-280-1

Article
Publication date: 1 August 2006

Lalitha K. Sami and N.B. Pangannaiah

The purpose of the present paper is to review the impact of information technologies on users of libraries and to understand the problems encountered in their information…

3889

Abstract

Purpose

The purpose of the present paper is to review the impact of information technologies on users of libraries and to understand the problems encountered in their information technology (IT) usage by reference to the concept of “technostress”, the inability to cope with the new computer technologies in a healthy or positive manner.

Design/methodology/approach

A literature review was undertaken to further our understanding of the influence of IT based services on the users of libraries.

Findings

The paper provides a literature derived set of information about library users who initially find it difficult to cope with the new technology and experience anxiety (termed “IT anxiety”, “technostress” or alternatively “technophobia”). This is bound to affect their adoption of IT technologies negatively. They may eventually begin to avoid contact with computers. Since this avoidance strategy is highly impractical in the modern IT dependent world, the various causes of technostress must be analysed, so that users can be trained to overcome technophobia.

Research limitations/implications

The conclusions in the present paper are based on articles from different sources and not on any field study.

Practical implications

Being a review article, it reflects the problems encountered by a range of users in different countries. The paper also pragmatically provides factors to be considered in designing a training module.

Originality/value

The paper organises information collected from different sources and presents a consolidated picture of the problems encountered by users in exploiting computers in libraries, while suggesting the means to overcome these problems.

Details

Library Review, vol. 55 no. 7
Type: Research Article
ISSN: 0024-2535

Keywords

Article
Publication date: 1 May 1989

Karen Legge

The monograph analyses (a) the potential impact of informationtechnology (IT) on organisational issues that directly concern thepersonnel function; (b) the nature of personnel’s…

1004

Abstract

The monograph analyses (a) the potential impact of information technology (IT) on organisational issues that directly concern the personnel function; (b) the nature of personnel’s involvement in the decision making and activities surrounding the choice and implementation of advanced technologies, and (c) their own use of IT in developing and carrying out their own range of specialist activities. The monograph attempts to explain why personnel’s involvement is often late, peripheral and reactive. Finally, an analysis is made of whether personnel specialists – or the Human Resource Management function more generally – will play a more proactive role in relation to such technologies in the future.

Details

Personnel Review, vol. 18 no. 5
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 1 June 2000

George K. Chako

Briefly reviews previous literature by the author before presenting an original 12 step system integration protocol designed to ensure the success of companies or countries in…

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Abstract

Briefly reviews previous literature by the author before presenting an original 12 step system integration protocol designed to ensure the success of companies or countries in their efforts to develop and market new products. Looks at the issues from different strategic levels such as corporate, international, military and economic. Presents 31 case studies, including the success of Japan in microchips to the failure of Xerox to sell its invention of the Alto personal computer 3 years before Apple: from the success in DNA and Superconductor research to the success of Sunbeam in inventing and marketing food processors: and from the daring invention and production of atomic energy for survival to the successes of sewing machine inventor Howe in co‐operating on patents to compete in markets. Includes 306 questions and answers in order to qualify concepts introduced.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 12 no. 2/3
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 1 February 2000

David J. Good and Robert W. Stone

Although chiefly anecdotal, reports that performance is enhanced through technology has encouraged many marketers to adopt computer systems. To examine this issue, 183 industrial…

2982

Abstract

Although chiefly anecdotal, reports that performance is enhanced through technology has encouraged many marketers to adopt computer systems. To examine this issue, 183 industrial marketing executives familiar with computers were surveyed. The results suggest that, properly managed, computer usage enriches individual marketer productivity and, in turn, organizational performance. Because managers can direct this productivity through organizational activities and investments, these findings suggest a number of key implications for marketers and researchers interested in utilizing and/or expanding applications of computer technology.

Details

Journal of Business & Industrial Marketing, vol. 15 no. 1
Type: Research Article
ISSN: 0885-8624

Keywords

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