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Article
Publication date: 10 November 2022

Rojan Baniya, Yuting An and Brijesh Thapa

Sustainable consumption is a crucial route to sustainable tourism. Hence, the purpose of this study is to investigate the individual and combined effect of social learning and…

Abstract

Purpose

Sustainable consumption is a crucial route to sustainable tourism. Hence, the purpose of this study is to investigate the individual and combined effect of social learning and eco-labels on the green hotel selection.

Design/methodology/approach

This study used a between-subject online experimental method with 199 respondents, which is used only in around 15% of published tourism articles. Additionally, this method provided reliability and control features.

Findings

Social learning and eco-labels individually could not influence tourists to select green hotels. However, the interaction of positive performance social learning with eco-labels could potentially influence tourists' green hotel selection. Therefore, internalizing green hotel performance from trusted sources and external validation bring behavioral changes among tourists to select green hotels. This study offers a new social learning-based model for understanding sustainable consumption.

Research limitations/implications

This study can use various other types of social influences and can be expanded to other green settings.

Practical implications

This study provides policy and promotion formulation insights to hotel managers and sustainable tourism promoters to market green hotels.

Originality/value

Away from the traditional theory, this study bridges the gap between social learning of performance from relatable sources, assurance from governing entities and sustainable consumption. The interaction effect of social influence and eco-label on green hotel selection is a novel finding. Also, this study introduces various levels of social learning to the discussion of sustainable consumption.

设计/方法/途径(限 100 字)

该研究对 199 名受访者使用了主题间在线实验方法, 仅在大约 15% 的已发表旅游文章中使用。此外, 这种方法提供了可靠性和控制功能。

目的(限100字)

可持续消费是可持续旅游的重要途径。因此, 本研究调查了社会学习和生态标签对绿色酒店选择的个体和综合影响。

调查结果(限 100 字)

单独的社会学习和生态标签不能影响游客选择绿色酒店。然而, 积极绩效社会学习与生态标签的相互作用可能会影响游客对绿色酒店的选择。因此, 从可信赖的来源和外部验证中内化绿色酒店绩效, 会带来游客选择绿色酒店的行为变化。该研究为理解可持续消费提供了一种新的基于社会学习的模型。

研究限制/影响(限制 100 字)

该研究可以使用各种其他类型的社会影响, 并可以扩展到其他绿色环境。

实际意义(限 100 字)

它为酒店经理和可持续旅游推广者提供了政策和促销制定的见解, 以推销绿色酒店。

原创性/价值(限100字)

与传统理论不同, 本文填补了相关来源的绩效社会学习、管理实体的保证和可持续消费之间的研究空白。社会影响和生态标签对绿色酒店选择的交互作用是一个新的发现。此外, 它还将不同层次的社会学习引入到可持续消费的讨论中。

Diseño/metodología/enfoque (límite 100 palabras)

El estudio utilizó un método experimental online entre sujetos con 199 encuestados, utilizado sólo en alrededor del 15% de los artículos de turismo publicados. Además, este método ofrecía características de fiabilidad y control.

Objetivo (límite 100 palabras)

El consumo sostenible es una vía crucial para el turismo sostenible. Por ello, este estudio investiga el efecto individual y combinado del aprendizaje social y las etiquetas ecológicas en la selección de hoteles ecológicos.

Conclusiones (límite 100 palabras)

El aprendizaje social y las ecoetiquetas por separado no pudieron influir en los turistas para que seleccionaran hoteles ecológicos. Sin embargo, la interacción del aprendizaje social del rendimiento positivo con las ecoetiquetas podría influir potencialmente en la selección de hoteles ecológicos por parte de los turistas. Por lo tanto, la interiorización del rendimiento de los hoteles ecológicos a partir de fuentes de confianza y la validación externa provocan cambios de comportamiento entre los turistas para seleccionar hoteles ecológicos. El estudio ofrece un nuevo modelo basado en el aprendizaje social para entender el consumo sostenible.

Limitaciones/implicaciones de la investigación (límite 100 palabras)

El estudio puede utilizar otros tipos de influencias sociales y puede ampliarse a otros entornos ecológicos.

Implicaciones prácticas (límite 100 palabras)

Proporciona ideas para la formulación de políticas y promociones a los directores de hoteles y a los promotores del turismo sostenible para comercializar hoteles ecológicos.

Originalidad/valor (límite 100 palabras)

Se aleja de la teoría tradicional y tiende un puente entre el aprendizaje social de los resultados a partir de fuentes relacionadas, la garantía de las entidades gobernantes y el consumo sostenible. El efecto de la interacción entre la influencia social y la etiqueta ecológica en la selección de hoteles ecológicos es un hallazgo novedoso. Además, introduce varios niveles de aprendizaje social en el debate sobre el consumo sostenible.

Article
Publication date: 21 June 2021

Linh Ha Le and Murat Hancer

Applying social learning theory and the source credibility model, this study aims to investigate the impacts of perceived attractiveness, expertise and trustworthiness of YouTube…

2995

Abstract

Purpose

Applying social learning theory and the source credibility model, this study aims to investigate the impacts of perceived attractiveness, expertise and trustworthiness of YouTube travel vloggers on viewers’ wishful identification and behavioral intention. The study also aims to examine the effects of vlogger gender on viewers’ perception and on their wish to be like the vlogger.

Design/methodology/approach

With an online data collection from 402 YouTube travel vlog viewers, a moderated mediation model was tested using multiple linear regression and multivariate nested linear regression.

Findings

This study found that physical attractiveness, social attractiveness and credibility of travel vloggers positively affected audience wishful identification, among which credibility had the strongest impact. The effect of the travel vlogger’s social attractiveness on viewer wishful identification was even strengthened when the vlogger and the viewer were of different genders. Wishful identification partially mediated the relationship between vloggers’ attributes and viewers’ behavioral intention. Finally, the finding revealed female vloggers were perceived as more physically attractive than males, whereas male vloggers were assessed as more credible than their female counterparts.

Originality/value

Expanding upon the literature on mass media and social media, this study explains the mechanism of developing intention to imitate the travel vloggers of YouTube viewers. The findings provide tourism and hospitality managers with solution in choosing the most inspirational travel vlogger to influence consumer behavior.

使用社会学习理论来检验YouTube观众模仿vlogger行为

研究目的

本论文使用社会学习理论和信息可靠性模型来研究YouTube旅游Vlogger感知吸引力、专业知识、和可信赖性对观众的理想化认同和行为意图的影响。本论文还检验Vlogger性别对观众感知和理想化认同的影响。

研究设计/方法/途径

研究样本数据为402位YouTube旅游vlog观众的在线数据, 采用多重线性回归和多变量镶嵌线性回归来分析调节中介模型。

研究结果

研究结果表明, 旅游Vlogger的本身吸引力, 社交吸引力, 和可信赖度影响观众的理想化认同, 其中可信赖度占比重最大。旅游Vlogger的社交吸引力对观众的理想化认同影响力加强, 当旅游Vlogger与观众的性别不同时。理想化认同部分调节Vlogger属性与观众行为意图之间的关系。最后, 本论文研究表明, 女性Vlogger比男性Vlogger本身吸引力更大一些, 而男性Vlogger对观众的可信赖程度比女性Vlogger要大一些。

研究原创性/价值

本论文拓展了大众传媒和社交传媒的文献范畴, 解释了YouTube观众如何模仿旅游Vlogger的动机。本论文结果为旅游和酒店管理者们提供了解决方案, 如何选择最有影响力的旅游Vlogger来影响消费者行为。

关键词

关键词 旅游vlogger, 、社交媒体, 、影响者营销, 、理想化认同, 、社会学习理论, 、YouTube

文章类型 – 研究型论文

Details

Journal of Hospitality and Tourism Technology, vol. 12 no. 3
Type: Research Article
ISSN: 1757-9880

Keywords

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