The purpose of this paper is to explore the information culture of Ghanaian immigrants living in New Zealand. The values, beliefs and behaviours that influence the ways…
The purpose of this paper is to explore the information culture of Ghanaian immigrants living in New Zealand. The values, beliefs and behaviours that influence the ways information is identified, accessed, used, shared and preserved, defines people’s information culture. Some Ghanaians have migrated to New Zealand for different reasons, including studies, work and resettlement. To live successfully and peacefully in a foreign country, they need specific information and to understand where to find, use and share it. This paper investigated the factors that influence the beliefs and perspectives Ghanaians hold around information the information they use in New Zealand.
A qualitative approach was adopted. Both questionnaire and interviews were used to collect data from 27 Ghanaians living in different regions of New Zealand. Basic questionnaire analysis was done in survey monkey. Interview transcripts were analysed manually by reading through severally using colour patterns to identify key concepts and themes and using tables to organise them.
The main areas Ghanaians are interested in using information about in New Zealand include education, health, information on environmental issues, New Zealand politics and sports. Few Ghanaians are interested in information about entertainment and religion and agriculture as these areas do not have much impact on the purposes for their lives in New Zealand. Although most Ghanaians consider themselves poor record-keepers, they accord high value to the information they seek and use in New Zealand. Their preferred information source is the World Wide Web, although other sources such as libraries and academic databases are also considered useful. The most preferred and trusted approach of sharing information is face-to-face is considered. Social media, WhatsApp, mobile phones, etc. are also considered reliable ways of communicating information.
Only 27 Ghanaians participated in the study, their circumstances surrounding the life in New Zealand may be completely different from other Ghanaians. So their views may not fully reflect the situations of all Ghanaians in New Zealand. Also, the fact that most participants were familiar with the researcher could impact their responses.
This paper provides a useful understanding of the information cultural patterns of Ghanaians and can provide a useful basis for further investigations of Ghanaians and other immigrants’ life patterns in New Zealand.
Although other studies have looked at the Ghanaian immigrants in other countries, this is the first study that looks at the information culture of Ghanaians in New Zealand.
The purpose of this research is to explore how immigrant library users view Auckland Libraries as a multicultural bridge in New Zealand. The research explored the various…
The purpose of this research is to explore how immigrant library users view Auckland Libraries as a multicultural bridge in New Zealand. The research explored the various factors keeping different cultures apart in the New Zealand socio cultural systems and to find out the gaps in the provision of multicultural services in Auckland public libraries. The study also discusses the specific roles Auckland public libraries play in the development of multiculturalism in New Zealand from the perspective of immigrant users.
The study uses a qualitative research approach. Semi-structured interviews conducted with 15 participants including five library staff members and ten users of the Auckland library. Thematic analysis (qualitative data analysis, where data is grouped into themes) was used for data analysis.
Participants perceive that the Auckland Library had an advantage over other citizen service institutions in the development and services of multiculturalism in New Zealand. The participants understand that language, cultural background, beliefs and values are some of the causes of gaps between different ethnic groups, and only by learning from each other can groups enhance mutual understanding between them. The services and programs Auckland Library offer to immigrant enable various interactions among different cultural groups and enhance learning from one another to facilitate their integration into the New Zealand society. The findings show that Auckland public libraries have some gaps in multicultural services. In particular, there are more than 200 different ethnicities in Auckland, but the Auckland library's website does not have the function of a multilingual search tab service, lacks a multicultural book collection and some of the existing collections of books are of low quality, low literary value and so on. The study suggests that these issues need to be improved.
This was small-scale research involving the perspectives of only 15 participants. Nevertheless, the findings provide constructive insight into the development of multicultural services in Auckland libraries that can serve as a useful basis for a broader exploration of more immigrant groups in Auckland and New Zealand as a whole.
The results of this research will provide valuable information for the Auckland libraries to have a better plan for multicultural services in the future. The findings will also serve as a reference for improving multicultural services in the Auckland libraries.
Although other studies have looked at immigrants’ behavior and perception on various issues in New Zealand, this study is the first to look at how different immigrant groups percept Auckland libraries as a multicultural bridge to help integrate them.
This research reports on how influence processes (IP) impact on the implementation effectiveness of information technology (IT) projects. Drawing on an innovation…
This research reports on how influence processes (IP) impact on the implementation effectiveness of information technology (IT) projects. Drawing on an innovation perspective that elevate the interplay of factors related to innovations framing, innovations environment and innovation attributes, the study focused on IT projects based in Africa that are generally classified as “challenged” due to the conditions in the environment. The purpose of this paper is to assess how IP related to innovation framing, innovation environment and innovation attributes can be used to determine implementation effectiveness.
Using a interpretive approach, a case study of institutions under a partnership that has been implementing various educational technologies in five African countries formed the sample. In all, 25 interviews of top-management representatives, project leaders and user representatives were conducted between 2012 and 2013 to assess the implementation effectiveness of these projects. Theoretical thematic analysis, based on a deductive approach, was employed to analyse the data.
The results show that a majority of these development-oriented projects are “mandated failures” characterized by high framing, a bad internal environment and typically negative innovation attributes. That typically, the institutions engage symbolically in such innovations initiatives which are regarded as “show” projects. Such behaviour can be construed to be a pattern of cynical technology adoption linked to the appeasement of external stakeholders. In addition, participation in initiatives was largely symbolic and is considered as a mere demonstration of a modern organization that is technologically aware, yet the requisite innovation environment is lacking for effective appropriation of the technology. Third, mandated failures result in low morale of employees, who regard themselves as pawns in the process which make them grudgingly participate in the implementation process.
These findings have implications for managing innovations in such challenged environments: the first proposition is that projects in challenged environment for innovation adopting organizations need to be considered as technology transfer projects. Second, the innovation environment and attributes can only be improved during implementation of the conditions related to absorptive capacity of the organization and the individual are addressed.
The research reported in this paper, provides an empirical determination of the concept of implementation effectiveness by using three constructs of innovations framing, environment and attributes. On the basis of the empirical findings, an original contribution is claimed, especially in “challenged” IT project environments where the concept of success if fluid and outcomes uncertain.