Journal of Hospitality and Tourism Insights: Volume 6 Issue 4

Guest editorial: Tourism and hospitality economics at times of crisis

João J. Ferreira, Sérgio J. Teixeira, Fangfang Shi, Peter Wanke, Dimitrios Buhalis

Sharing economy in the new hospitality: consumer perspective

Jorge Julião, Marcelo Gaspar, Luis Farinha, Maria A.M. Trindade

The aim of the paper is to assist hospitality business, operating in a sharing economy model and responding to coronavirus disease-2019 (COVID-19) crisis. It is argued that the…

Tourism industry at times of crisis: a bibliometric approach and research agenda

Carlos Sampaio, Luís Farinha, João Renato Sebastião, António Fernandes

The COVID-19 pandemic caused unprecedented global turmoil and a halt on international tourism. This study aims to evaluate the scientific literature about tourism crisis and…

Fiscal and monetary policies supporting the tourism industry during COVID-19

Ümit Şengel, Merve Işkın, Mustafa Çevrimkaya, Gökhan Genç

Since the first moment of the pandemic, national and international travel restrictions are in place to reduce human mobility. This actual situation makes the tourism industry one…

Leadership challenges for Indian hospitality industry during COVID-19 pandemic

Balvinder Shukla, Tahir Sufi, Manoj Joshi, R. Sujatha

The COVID-19 crisis has affected almost all the global sectors. The hotel industry, however, was hit hardest challenging the leadership. This study, therefore, attempts to explore…

Knowledge spillover, knowledge management and innovation of the Portuguese hotel industry in times of crisis

Pedro Mota Veiga, Cristina Fernandes, Filipe Ambrósio

The aim of the study is to analyze how knowledge spillovers and knowledge management capabilities affect the innovation capabilities of hospitality sector companies in crisis…

Impact of socially responsible human resource management (SRHRM) on hotel employee outcomes using the role theory

Danping Shao, Yun Peng

Based on the role theory and prosocial motivation literature, this research aims to explore the bright and dark side of socially responsible human resource management (SRHRM) on…

The crisis management strategies of Indonesian event organizers in the face of COVID-19

Cosmas Gatot Haryono, Cindy Wijaya

The goal of this study is to learn about of the strategic framework used by event organizers in Indonesia to survive the COVID-19 pandemic. This effort is also used to see how…

Business strategies for small- and medium-sized tourism enterprises during COVID-19: a developing country case

Eyup Kahveci

In this paper, the authors set out to explore how small- and medium-sized tourism enterprises (SMTEs) in a developing country (Turkey) are coping with economic and financial…

Coronavirus: choking global and Indian tourism economy and leaving industry on the ventilator

Sujood, Sheeba Hamid, Naseem Bano

This study examines the economic crisis caused by coronavirus on the global tourism industry in general and the Indian tourism industry in particular. This paper highlights the…

A theoretical reflection on thermalism and communication: future perspectives in times of crisis

Vera Antunes, Gisela Gonçalves, Cristina Estevão

The purpose of this article is through a systematic literature review (SLR) to present a conceptual approach to the importance of communication for thermalism. An in-depth…

Endings, freezing, and new beginnings: the return of customer comfort to Massachusetts restaurants following the pandemic

John Umit Palabiyik, Brendan Cronin, Suzanne D. Markham Bagnera, Mark P. Legg

This study investigates restaurant patrons' comfort level with the sudden shift in the dining-in climate within the state of Massachusetts during the onset of the COVID-19…

A Markov regime-switching (MS) approach to modeling the effects of fiscal policies and COVID-19 pandemic on tourism destination competitiveness in Kenya

Isaac Kimunio, Shem Wambugu Maingi

The COVID-19 pandemic has had a catastrophic impact on the tourist activity in Kenya. Global lockdown has limited travel resulting to losses in the tourism sector. This paper…