Journal of Hospitality and Tourism Insights: Volume 3 Issue 4

Overwork and overtime on turnover intention in non-luxury hotels: Do incentives matter?

Kim-Lim Tan, Pei-Lin Sim, Fu-Quan Goh, Choi-Meng Leong, Hiram Ting

Given the intense competition in the hotel industry, this study investigates the effect of overwork (OW) and overtime (OT) on turnover intention (TI) as well as the moderating…

Relationships among workplace incivility, work engagement and job performance

Chih-Hung Wang, Hsi-Tien Chen

This empirical study explored how coworker incivility and customer incivility affect the work engagement and job performance of frontline employees.

Antecedents of environmental engagement and environmental learning behaviour

Mrudula Manoj, Anjitha Ram Das, Arun Chandran, Santanu Mandal

Recent studies have classified ecotourism behaviour into specific components like site-specific ecological, pro-environmental and environmental learning behaviour. However, the…

Building brand equity through communication consistency in luxury hotels: an impact-asymmetry analysis

Maja Šerić, Josip Mikulić

This paper examines the development of customer-based brand equity through communication consistency in a luxury hotel segment. Communication consistency is considered as a basic…

Innovativeness and coopetition in tourism SMEs: comparing two coopetitive networks in Brazil

Gustavo Dambiski Gomes de Carvalho, June Alisson Westarb Cruz, Hélio Gomes de Carvalho, Luiz Carlos Duclós, Rúbia Oliveira Corrêa

This research aims to analyze the relations between coopetition and innovation, by comparing two coopetitive tourism SMEs networks in Brazil.

Impact of environmental belief and nature-based destination image on ecotourism attitude

Chi Nguyen Thi Khanh, Le Thai Phong

This study examines the direct and indirect impact of environmental belief, nature-based destination image and time perspective on tourist attitude towards ecotourism.