Journal of Hospitality and Tourism Insights: Volume 3 Issue 1

Editorial tribute to Dr Mathilda Van Niekerk[1]

Fevzi Okumus

Effect of guest demographics on perception of hotel room price

Jinhua Hong, Toni Repetti, Mehmet Erdem, Tony Henthorne

A review of past scholarly work on pricing issues in hospitality has revealed a lack of focus on customers’ demographic profiles. However, research in other disciplines reveals…

Role of coffeehouse brand experiences (sensory/affective/intellectual/behavioral) in forming patrons’ repurchase intention: Impact of switching costs

Heesup Han, Kai-Sean Lee, HakJun Song, Sanghyeop Lee, Bee-Lia Chua

The purpose of this paper is to investigate the interrelationships among coffeehouse brand experiences, customer satisfaction and perceived value in generating patrons’ repeat…

Examining the impact of political candidates on hotel revenue

Amanda Belarmino, Elizabeth A. Whalen

The purpose of this paper is to examine the impact of a charismatic political candidate on hotel revenue in the USA, particularly in their home states, through the lens of the…

Measuring social influence from online traveler reviews

Laura A. Book, Sarah Tanford

The purpose of this paper is to develop a scale to measure normative and informational influence in online traveler reviews.