International Journal of Emergency Services: Volume 4 Issue 1

Climate change and supply-chain vulnerability: Methodologies for resilience and impacts quantification

Valeria Andreoni, Apollonia Miola

The increasing complexity of the present economic system and the strong interdependencies existing between production activities taking place in different world areas make modern…

The secret of organisation success: A revision on organisational and team resilience

Alma Maria Rodríguez-Sánchez, Maria Vera Perea

The concept of the “resilient organisation” has gained popularity as a concept that might aid organizations survive and thrive in difficult or volatile economic times. Knowing…

Assuring organisational resilience with lean scenario-driven exercises

Mils Hills

The purpose of this paper is to draw on the author’s background testing resilience in “no fail” organisations at the heart of UK government. The paper outlines a lean approach to…

Crisis management: the spiritual aspects of victim recovery in serious crime

Irene Afful, Alexander Williams

– The purpose of this paper is to explore crisis management in terms of the spiritual aspects of victim recovery. The paper focuses, in particular, on victims of serious crime.

Do the citizens of Europe trust their police?

Harry Barton, Malcolm J Beynon

The maintenance of public order and the control of crime are clearly amongst the primary objectives of global law enforcement agencies. An important antecedent to this is the…

Capturing the citizen perspective in crisis management exercises: possibilities and challenges

David Scott, Carina Brandow, Jennifer Hobbins, Sofia Nilsson, Ann Enander

Supporting and communicating with citizens is a vital part of societal crisis management. Training exercises may offer an opportunity to develop capabilities among managers in…

Post-conflict reconstruction – a case study in Kosovo: The complexity of planning and implementing infrastructure projects

James Earnest

Rehabilitation and reconstruction of social and economic infrastructure in a post-conflict environment are complex, long-debated issues in development cooperation. In addition to…

Shaping the societal impact of emergencies: striking a balance between control and cooperation

Willem Treurniet, Manne Messemaker, Jeroen Wolbers, F. Kees Boersma

– The purpose of this paper is to contribute an analysis of how crisis communication can make a difference in terms of the impact of an emergency on society.

Guest editorial

Paresh Wankhade, Shankar Sankaran