Nankai Business Review International: Volume 10 Issue 1

Emotional labor of customer service employees in China

Yuyan Zhang, Alexandra Luong

The current study aims to examine the antecedents and outcomes of emotional labor strategies (i.e. surface acting and deep acting) among service employees in China. The study…

User recognition mechanism and user contribution behavior in enterprise-hosted online product innovation communities: Based on prosocial behavior theory

Min Qin, Su Liang

This paper aims to conceptualize two patterns of user recognition mechanisms and two kinds of user contribution behavior in enterprise-hosted online product innovation community…

Supervision of environmental enforcement and corporate environmental performance: Evidence of quasi-natural experiment from talks on environmental protection

Yankun Zhou, Hongtao Shen

This study aims to deem the new policy – talk for environmental protection – promoted in the second half of 2014 to be the exogenous event and adopts PSM and DID to verify whether…

Study of the influence of employee safety voice on workplace safety level of small- and medium-sized enterprises

Jingjing Zhang, Qiang Mei, Suxia Liu

To improve unsafe workplace of Chinese SMEs, this paper aims to use the multi-agent simulation experiment to reveal the relationship between employees’ safety voice and safety…

Network curse effects: research based on listed manufacturing enterprises in China

Dehui Li, Libo Fan, Zhenning Yang

Although the importance of network embeddedness attracted much attention in recent years, the interpretations of the underlying mechanism almost focus on the positive effects and…

Corporate governance, innovation input and corporate performance: Empirical research based on endogeneity and industry categories

Meiqun Yin, Lei Sheng

This paper aims to find the endogenous relationship between innovation input and corporate performance and deepen the study of innovation performance theory in industry and…

Performance-based equity incentives, vesting restrictions, and corporate innovation

Baohua Liu, Wan Huang, Lei Wang

Based on the institutional background of mandatory requirement of performance-based executive equity incentives, this paper aims to investigate the impacts of executive equity…