Nankai Business Review International
Issue(s) available: 56 – From Volume: 1 Issue: 1, to Volume: 14 Issue: 4
Customers’ adoption of multiple platforms and retailers’ channel performance: evidence from Chinese fast-food industry
Peiqi Jiang, Sha ZhangRetailers are increasingly adding multiple platform apps. For instance, Hilton Hotel is listed on booking.com, Expedia and TripAdvisor. The purpose of this study is to examine…
Human-related lean practices for manufacturing SMEs’ lean transformation: a systematic literature review
Nagamani Subramanian, Suresh M., John William A.Demanding and highly competitive business environment has stimulated small and medium enterprises (SMEs) to restructure their manufacturing practices. Lean manufacturing (LM), a…
Strengthening customer loyalty through financial satisfaction in the banking industry
Amani Gration Tegambwage, Pendo Shukrani KasogaThis study aims to investigate the effect of financial satisfaction (FS) on customer loyalty in the banking industry.
Windows of opportunity, alliance portfolio and catch-up of latecomer firms: a longitudinal case study of Sunny from 1984 to 2018
Xinmin Peng, Lumin He, Shuai Ma, Martin LockettAn alliance portfolio can help latecomer firms to acquire the necessary knowledge and resources to catch up with market leaders. However, how latecomer firms construct an alliance…
Help-seeking at work: an integrative review, organizing framework and agenda for future research
Keyu Chen, Guoquan Chen, Qiong Wu, Wei Liu, Huiqun ZhaoThe literature on help-seeking at work has experienced significant growth in the past decades. However, our knowledge about this research domain remains fragmented and lacks…
Research on the heterogeneity of technical innovation in the Chinese e-cigarette industry – rethinking the A-U model
Yanmei Xu, Yanan Zhang, Ziqiang Wang, Xia Song, Zhenli Bai, Xiang LiUnlike traditional industries, the e-cigarette is an epoch-making innovative product originating in China and occupying an absolute competitive advantage in the international…
A new theory of employee turnover: from the perspective of psychological goal system
Kai Zhang, Na YangThis paper aims to construct a new turnover theory to explain and predict employee voluntary turnover in a more in-depth and comprehensive way.
How value drivers of internet medical business model affect value creation: a configurational approach
Jihai Jiang, Rui Liu, Fengquan WangThis paper aims to investigate how value drivers of internet medical business model affect value creation through a configurational approach. The internet medical business model…
Hedonic adaptation to preferential treatment: the moderating effect of the structural characteristics of loyalty programs
Xiaorong Fu, Xiangming RenAs internet dividends are gradually disappearing, loyalty programs have become the panacea for monetizing traffic, attracting new customers and retaining existing customers…
Sensemaking of company identity in multi-company identification: a longitudinal case study of Huanyi International Travel Agency
Chunqing Li, Xiaoli Wang, Jieli Zhang, Chenxi LiThis paper aims to explore the key elements and dynamic formation mechanisms involved in the company identity construction during multicompany identification.
The double-edged sword effect of awe of nature on consumers’ new product choice
Wumei LiuIn daily marketing practices, when launching and promoting new products, marketers often induce consumers’ awe of nature via exposing consumers to beautiful natural scenes. Does…
How do university–industry alliances respond to the trust crisis in green technology innovation activities?
Qian Zhang, Huiyong YiWith the evolution of the turbulent environment constantly triggering the emergence of a trust crisis between organizations, how can university–industry (U–I) alliances respond to…
The nexus between CRM and competitive advantage: the mediating role of customer loyalty
Rashed Al Karim, Mirza Mohammad Didarul Alam, Maha Khamis Al BalushiThe purpose of this study is to examine the impact of customer relationship management (CRM) components on competitive advantage through customer loyalty in the banking sector of…
Synergistic effect of TQM-SCM initiatives in organizational performance: evidence from the service (logistics) sector
Shazia Shaheen Shaikh, Song Huaming, Muhammad Saad AmeerThis study aims to explore the synergetic effects of total quality management and supply chain management (TQM–SCM) initiatives and their effects on organizational performance…
Exploring the buffer effect of intrinsic interest on the relationship between idea implementation and negative workplace gossip
Yue Yuan, Zhiming Wu, Qi ZhangAlthough idea implementation is a praised useful resource, the psychological and behavioral costs that employees may pay for idea implementation are rarely discussed. This study…
Evaluating the dimensions of strategic intent according to the Hamel and Prahalad model/a case study in Oil Projects SCOP Company
Ahmed Abdullah Danook, Omar-F Hasan Al.obaidyThe purpose of this study is to examine the dimensions of strategic intent (SI; see Appendix 1) according to the Hamel and Prahalad model as a building for the future, relying on…
Intellectual connections in mission statements scholarship: a future research agenda
Omer Faruk Aladag, Mehmet Ali KoseogluThis study aims to explore the intellectual connections of mission statement research to identify the influential domains of source knowledge and emergent areas of research for…
PC vs App vs Mweb: price discounts’ effect on customer purchases across digital channels in China
Huan Liu, Shuman Zheng, Dongjin LiProduct discounts have been widely applied in digital commerce as a method to attract and retain customers to purchase in China. Given that digital channels differ in their…
Rebranding a traditional industry: how fountain pens enter luxury market
Zhixian Li, Chunxing FanThis paper aims to explore how traditional industries revert the trend of decline in sales through rebranding by analyzing the extended case study of the fountain pen industry.
Determinants of household behavioural intention towards reducing, reusing and recycling food waste management
Edmund Khoo Chengqin, Suhaiza Zailani, Muhammad Khalilur Rahman, Azmin Azliza Aziz, Miraj Ahmed Bhuiyan, Md. Abu Issa GaziThis study aims to investigate the determinants of household behavioural intention towards household reducing, reusing and recycling behaviour of food waste management.
Will career plateau lead to employee silence? A moderated mediation model
Song Jing, Yue Zeng, Tian Xu, Qun Yin, Kenneth O. Ogbu, Ju HuangCareer plateau and employee silence are negative employee management phenomena that should be overcome but are challenging. However, relatively speaking, when employees reach a…
Understanding customers’ interactive experience in immersive performing art: a narrative transportation perspective
Xuanjin Wu, Meng Zhang, Si ShiThe increasing popularity of immersive activities (e.g. immersive performing art (IPA) at tourism destinations calls for the need to understand customers’ immersive experiences…
ISSN:
2040-8749Online date, start – end:
2010Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Xuexiu Wang
- Professor Li Wei'an
Further Information
