Management Research Review: Volume 33 Issue 7

Absorptive capacity and a failed cross‐border M&A

Ping Deng

Chinese companies are increasingly using cross‐border mergers and acquisitions (M&A) to source knowledge or strategic assets. For many, global acquisitions have proven to be…

Theory of constraints contributions to outbound logistics

Fernando Bernardi de Souza, Sílvio R.I. Pires

The purpose of this paper is to systematically describe the key practical contributions of the theory of constraints (TOC) to outbound (distribution) logistics.

Aesthetics and spirituality in the Australian services sector

Theodora Issa, David Pick

The purpose of this paper is to report on the results of research focusing on the relationship between aesthetics and spirituality in the Australian services sector.

Developing complex, business‐to‐business products: issues and implications

Sreedhar Madhavaram, Radha Appan

The purpose of this paper is to identify issues that are critical to developing complex, business‐to‐business products and discuss implications for vendor firms.

The convergence of corporate social responsibility practices

Nicola Misani

The purpose of this paper is to explain why many socially responsible firms appear to converge on a standard set of corporate social responsibility (CSR) practices instead of…

Switching barriers used to retain retail banking customers: Some empirical evidence from a South American country

Fredy Valenzuela

The purpose of this paper is to uncover the dimensions that form the construct of switching barriers for retail banking customers in the Chilean banking industry.

Airlines’ plight: where has all the luggage gone?

Chris K. Zane, Pedro M. Reyes

The purpose of this paper is to test the use of radio frequency identification (RFID) for improving track and trace of the luggage handling process and to determine potential…