Table of contents
Social media and consumer engagement: a review and research agenda
Victor Barger, James W. Peltier, Don E. SchultzIn “Social media’s slippery slope: challenges, opportunities and future research directions”, Schultz and Peltier (2013) asked “whether or how social media can be used to…
Mind in eBay, body in Macy’s: Dual consciousness of virtuo-physical consumers and implications for marketers
Syagnik Banerjee, Phil LongstreetWith the ubiquitous diffusion of mobile-enabled internet, individuals are constantly immersed in both virtual and physical environments. While this causes distractions…
“Digital buddies”: parasocial interactions in social media
Mujde Yuksel, Lauren I. LabrecqueThis paper aims to focus its inquiries on the parasocial interactions (PSI) and relationships (PSR) consumers form with personae in online social media communities. The…
The role of disclosure of social shopping rewards in social buzz
Kesha K. Coker, Suzanne A. AltobelloSocial shopping relies on word-of-mouth, with marketers turning to social shopping rewards (SSRs) to generate social buzz. According to US regulatory bodies, these types…
How interactive marketing is changing in financial services
Merlin Stone, Paul LaughlinThis paper aims to explore the impact of the internet and related information and communications technology developments on how financial services (FS) are distributed and…

ISSN:
2040-7122Renamed from:
Direct Marketing: An International JournalOnline date, start – end:
2010Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Cheng Lu Wang