International Journal of Organizational Analysis: Volume 13 Issue 2

HOW A NEW RULE IS ADJUSTED TO CONTEXT: KNOWLEDGE CREATION FOLLOWING THE IMPLEMENTATION OF THE ISO 9000 QUALITY STANDARD

Alfred Marcus, Eitan Naveh

This paper is an analysis of knowledge creation following implementation of the world's leading quality assurance standard, ISO 9000. We combine the perspectives of Nonaka on…

THE DYNAMICS OF CONFLICT AND CREATIVITY DURING A PROJECT'S LIFE CYCLE: A COMPARATIVE STUDY BETWEEN SERVICE‐DRIVEN AND TECHNOLOGY‐DRIVEN TEAMS IN TAIWAN

Ming‐Huei Chen, Yuan‐Chieh Chang

This research focuses on examining the dynamics of task and interpersonal conflict related to the creativity of teams over five stages of a project's life cycle. Data were…

A CRITICAL REVIEW OF SIX SIGMA: EXPLORING THE DICHOTOMIES

Rodney McAdam, Shirley‐Ann Hazlett, Joan Henderson

Increasing competitive pressure from global markets and technological developments has resulted in the continual demand for business improvement philosophies and methodologies in…

THE ROLE OF PERSONALITY FACTORS IN COPING WITH ORGANIZATIONAL CHANGE

R. Ravi Kumar, T.J. Kamalanabhan

This study, conducted in a large public sector undertaking in India that had undergone a major change recently, examines the influence of personality factors on employees ability…