Worldwide Hospitality and Tourism Themes: Volume 9 Issue 4

Editorial

Richard Teare, Chandana (Chandi) Jayawardena, Paul A. Willie, Altaf Sovani, Alanna MacDonald

State of the Canadian hospitality and tourism industry

Chandana (Chandi) Jayawardena, Altaf Sovani, Alanna MacDonald

This paper aims to provide a backdrop to the Worldwide Hospitality Themes (WHATT) theme issue (volume 9, issue 4) on aspects of the hospitality and tourism industry of Canada.

Human resource challenges in Canada’s hospitality and tourism industry: Finding innovative solutions

William C. Murray, Statia Elliot, Keith Simmonds, Donnalea Madeley, Martin Taller

This paper aims to explore the challenges encountered by the hospitality and tourism industry in managing the labour challenges it faces presently and will face in the coming…

Human capital challenges in the hotel industry of Canada: finding innovative solutions

Paul A. Willie, David Connor, Jordi Sole, Gabor Forgacs, Robert Grieve, Jennifer Mueller

This paper aims to identify possible solutions to the current and persistent challenge of attracting and retaining qualified people to work in Canada’s hotel industry. The outlook…

Human capital challenges in the food and beverage service industry of Canada: Finding innovative solutions

Doris Miculan Bradley, Tony Elenis, Gary Hoyer, David Martin, James Waller

Challenged by a clear shortfall of available employees to be long-term members of the food service industry, this paper aims to establish reasons for the shortage of available…

Human capital challenges in the events industry of Canada: finding innovative solutions

Heather Clark, Frederic Dimanche, Rebecca Cotter, Donna Lee-Rosen

This paper aims to provide perspectives on human capital challenges for the events industry in Canada. Industry and educator perspectives are featured in two segments of the paper.

The path to embed sustainability in Canadian tourism companies

Andrea Dixon

This paper aims to determine a uniquely Canadian training path for tourism companies to follow to embed sustainable tourism practices in their companies.

The modern Canadian restaurant: food for thought

Bill J. Gregorash

The purpose of this paper is to present the key food experience factors that affect a consumer’s restaurant meal enjoyment. It considers the effects on the dining experience that…

Revenue management for Canadian professional sports organizations

Paul A. Willie

This paper aims to recommend opportunities for professional sport leagues in the USA and Canada to apply the art and science of revenue management in order to minimize potential…

How should Canadian tourism embrace the disruption caused by the sharing economy?

Altaf Sovani, Chandana (Chandi) Jayawardena

This paper aims to answer two questions: What is the sharing economy? and How is the sharing economy affecting tourism in Canada?

The hospitality and tourism industry in Canada: innovative solutions for the future

Chandana (Chandi) Jayawardena

This paper aims to provide practical solutions to the strategic question: “The hospitality and tourism industry in Canada: what are the main challenges and solutions?”. It aims to…

Reflections on the theme issue outcomes: the hospitality and tourism industry in Canada: What are the main challenges and solutions

Chandana (Chandi) Jayawardena, Richard Teare

The purpose of this paper is to profile the Worldwide Hospitality and Tourism Themes (WHATT) theme issue “The hospitality and tourism industry in Canada: what are the main…