Worldwide Hospitality and Tourism Themes: Volume 8 Issue 4

Editorial

Innovations in the Indian hospitality industry: an overview

Gunjan M. Sanjeev, Rumki Bandyopadhyay

This paper aims to provide an overview of the facts and trends relating to the innovations that are taking place in the Indian hospitality industry.

Customer service innovations in the Indian hospitality industry

Sonia Bharwani, David Mathews

The hospitality industry the world over is transforming from a product-focused, physical-asset-intensive business to a customer-focused, experience-centric one. This research aims…

The cost competitiveness, competitiveness and sustainability of the hospitality industry in India

Madhu Vij

This study aims to provide a comprehensive treatment of the various issues surrounding the concept of the cost competitiveness, competitiveness and sustainability of the…

Moving towards “Slow Food”, the new frontier of culinary innovation in India: The Vedatya experience

Sandeep Munjal, Sanjay Sharma, Pallavi Menon

The paper aims to research the current understanding of Slow Food in the Indian hospitality sector and to identify how the industry can embrace the concept and its sustainability…

Revenue management: the ever changing landscape and the need to innovate

Prasenjit Guha Thakurta

The purpose of this study is to explore the relationship between the real time requirements of guests and efforts made by hoteliers to optimize revenue and guest service…

Enhancing customer experience using technological innovations: A study of the Indian hotel industry

Deependra Sharma

The study aims to provide a comparative analysis of diverse challenges faced by different categories of hotels during the adoption of technological innovation. It also examines…

Recent innovative measures across different functions in the Indian hospitality industry: A case study from Accor Hotels

Kakoli Sen, Tanuja Kaushik

The purpose of this paper is to provide exploratory insights on recent innovative measures taken across different functions in the Indian hospitality industry.

Challenges to implement innovative ideas and practices: A case of ITC Welcome Group’s Fortune Park Centre Point Jamshedpur (India)

Rumki Bandyopadhyay

The purpose of this paper is to explore the key challenges related to innovation in the hospitality industry specific to the ITC Welcome Group’s Fortune Park Centre Point…

Innovations mount up in the Indian Hospitality Industry: summing up

Gunjan M. Sanjeev

This paper aims to summarize and review the key innovations that have taken place in the Indian Hospitality Industry in recent times.

Reflections on the theme issue outcomes: How is the need for innovation being addressed by the Indian hospitality industry?

Gunjan M. Sanjeev, Richard Teare

The paper aims to profile the theme issue of Worldwide Hospitality and Tourism Themes titled “How is the need for innovation being addressed by the Indian hospitality industry?”…