Worldwide Hospitality and Tourism Themes: Volume 16 Issue 5

Theme editorial: How can technological developments help hospitality and tourism industries to cope with increasing staff shortages?

Staff shortages in hospitality and tourism industries: how technology influences?

This paper offers an introduction and sets the stage for the theme issue. It describes the methodology used and highlights the articles that address the strategic question of how…

Feeding the future: 3D food printing as a strategic response to labor scarcity

This paper aims to address the critical labor shortage in the food industry by exploring the potential of 3D food printing technology as a strategic solution. The study…

Is “machina” a “deus ex machina” solution to the labour shortages in tourism and hospitality?

To evaluate the role of robots, artificial intelligence and service automation in mitigating the labour shortages in tourism and hospitality.

Technological workforces of events: where and how to use them?

The purpose of this study is to identify which technologies can be beneficial due to human resource shortages in events and to determine the areas in which these technological…

Exploring the consequences of automation in the post-pandemic era: hotel labor woes

This study provides an overview of challenges and opportunities presented by the increasingly prevalent self-service technology adoption in the hotel industry, with a focus on the…

Adapting to the skies: evolution of qualified personnel in airline operations amid technological advancements

This study investigates the evolution of skilled personnel in airline operations driven by technological advancements. It aims to elucidate the changing personnel demands…

Elevating workforce stability: augmented reality and artificial intelligence solutions for overcoming employee turnover challenges in hospitality and tourism

The aim of this article is to produce alternative solution suggestions at a conceptual level, by utilizing technologies in the field of Augmented Reality (AR) and Artificial…

Unmanned smart hotel: applications and examples

In the tourism sector, fully unmanned and partially unmanned hotel models serving customer segments from different income groups are increasing. Analyzing examples of unmanned…

Can digital transformation or metamorphosis alleviate staff shortages?

This study investigates the roles of technological development, artificial intelligence (AI), and robots in the catering business and their effects on the labor force and staff…

The role of robotization in reducing the perception of unskilled labor in food and beverage businesses

This study aims to examine the use of robot technologies in the food and beverage sector, an important component of the tourism industry, to reduce unskilled labor in the sector…

Reflections of digital technologies on human resources management in the tourism sector

The aim of this study is to examine in detail the impact of technological advancements on the workforce within the tourism industry. Specifically, it seeks to understand the…

Conclusion: addressing the labor shortage problem in the hospitality and tourism industries

The main objective of this theme issue is to investigate the potential of cutting-edge technologies like AI, robotics and other innovative solutions to mitigate the skilled labor…

Reflections: How technological developments can help the hospitality and tourism industries cope with increasing staff shortages