Worldwide Hospitality and Tourism Themes: Volume 16 Issue 2

Themed editorial: The impact and usage of automation and AI in the hospitality and tourism industry

Hale Ozgit, Ali Öztüren

The dark side of artificial intelligence: threats to tourism workers

Handan Hamarat, Haydar Sahin, Ayşe Koç Apuhan, Ramazan İnan

This study aims to conduct research by making use of studies investigating the negative effects of artificial intelligence on the future careers and work motivation of tourism…

A holistic approach to artificial intelligence-related research in the transportation system: bibliometric analysis

Ayşe Şengöz, Beste Nisa Orhun, Nil Konyalilar

Developments regarding the use of artificial intelligence (AI) in transportation systems, one of the important stakeholders of tourism, are remarkable. However, no review thus…

Artificial intelligence in restaurant businesses: a systematic review on service robots

Ela Oğan

Within the scope of the research, articles about service robots were examined by the systematic review method.

Facial emotion recognition research in the hospitality and tourism industry: a thematic content analysis

Uzeyir Kement, Muhittin Cavusoglu, Berkan Başar, Nihan Tomris Küçün

The purpose of this study is to conduct a thematic content analysis of facial emotion recognition (FER) research within the context of the hospitality and tourism industry…

A bibliometric analysis of the technology acceptance model and the use of robots in tourism studies

Yusuf Gökçe, Sinan Çavuşoğlu, Murat Göral, Yusuf Bayatkara, Aziz Bükey, Faruk Gökçe

This study aims to focus on publications that jointly address robots in the tourism field and the technology acceptance model (TAM).

Automation in gastronomy: use of smart cooking systems in industrial kitchens

Ozan Güngör, Mehtap Yücel Güngör

The hospitality industry is on the cusp of a culinary revolution, propelled by the integration of smart cooking technologies and artificial intelligence (AI). This article delves…

Intellectual structure on artificial intelligence studies in tourism and hospitality: a bibliometric analysis

Ümit Şengel, Merve Işkın

The paper aims to reveal the intellectual structure of studies on artificial intelligence (AI) in the fields of tourism and hospitality. Evaluations regarding the intellectual…

Evaluation of top tourism destinations according to their AI development with the entropy-TOPSIS-integrated method

Mustafa Yılmaz, Mustafa Ülker, Pembe Ülker

This study aims to determine and evaluate the artificial intelligence (AI) development and competitiveness of the top 20 countries that receive the highest number of tourists with…

An overview of chatbots in tourism and hospitality using bibliometric and thematic content analysis

Gökhan Yılmaz, Ayşe Şahin-Yılmaz

Artificial intelligence is one of the most significant and active fields of study in the last few years. Artificial intelligence-derived robotic technologies known as chatbots are…

Revolutionizing getaways: automation and artificial intelligence’s transformative journey in tourism and hospitality

Seden Dogan, Trishna G. Mistry, Luana Nanu

This theme issue aims to explore the depth and breadth of automation and artificial intelligence’s (AI’s) impact on the hospitality and tourism industry.