Worldwide Hospitality and Tourism Themes: Volume 11 Issue 4

Editorial

The tourism and hospitality industry in India: emerging issues for the next decade

This paper aims to introduce the theme issue and strategic question: What should Indian tourism and hospitality managers focus on to stay competitive in the coming decade? It also…

Business model innovation in the Indian hospitality industry: A study of the willingness to outsource specialty restaurants in luxury hotels

This study aims to explore the reasons for the rise of independent, stand-alone restaurants and ascertains the benefits of outsourcing food and beverage (F&B) in luxury hotels in…

The influencing role of social media in the consumer’s hotel decision-making process

This study aims to evaluate the role of social media on the hotel decision-making process of consumers during the evaluation stage of searching, identifying the alternatives and…

The emerging importance of risk management and enterprise risk management strategies in the Indian hospitality industry: Senior managements’ perspective

The purpose of this paper is to discuss the outlook for risk management and enterprise risk management (ERM) within the hospitality sector including how ERM is being balanced with…

Attracting and managing talent, how are the top three hotel companies in India doing it?

Global business travel spending reached a record breaking $1.2tn in 2015 (Bureau of Labor Statistics, 2016) and the average Indian traveling is now at a phenomenal high for both…

Valuation of hotel property: issues and challenges

The purpose of this paper is to provide a practitioners’ perspective on the valuation models used for valuing hotel property and the challenges posed by traditional valuation…

The role of information technology applications in profitability: A study of the Indian travel and tourism industry

This paper aims to investigate the role of information technology (IT) applications in the profitability of the Indian travel and tourism industry.

Employee loyalty and counter-productive work behaviour among employees in the Indian hospitality sector

The purpose of this study is to identify the characteristics of employee loyalty and counter-productive work behaviour (CWB) among employees working in the Indian hospitality…

Design thinking in hospitality education and research

This paper aims to outline why design thinking is an engaging process and provide a methodical framework to approach complex, multi-disciplinary problems in ways that consistently…

The emerging importance of “homestays” in the Indian hospitality sector

The purpose of this paper is to analyse the potential of “homestays” and also observe the trends related to this emerging concept in India. This paper also discusses various…

What should Indian tourism and hospitality managers focus on to stay competitive in the coming decade?

This paper aims to summarize and review the key areas of importance that will drive a paradigm shift over the next decade in the Indian tourism and hospitality industry.

Reflections on the outcomes: What should Indian tourism and hospitality managers focus on to stay competitive in the coming decade?

The purpose of this paper is to profile the experiences of the theme editor and the writing team of Worldwide Hospitality and Tourism Themes (WHATT) theme issue “What should…