Worldwide Hospitality and Tourism Themes: Volume 1 Issue 1

Hospitality, tourism and economic growth in India

Vinnie Jauhari

The objective of this paper is to provide a backdrop to the Worldwide Hospitality and Tourism Themes (WHATT) theme issue on developments in hospitality and tourism in India and…

Sustainable tourism in India

Himani Kaul, Shivangi Gupta

The paper aims to provide a holistic perspective on various dimensions of sustainable tourism. The discussion with key practitioners authenticates the issues that have already…

Managing workforce issues in the hospitality industry in India

Vinnie Jauhari, Kamal Manaktola

The purpose of this paper is to discuss the workforce issues as they relate to the hospitality industry which if managed well, could lead to higher growth for the firm and…

The online destination image of Goa

Mridula Dwivedi, Anil Yadav, Viral Raghavjibhai Patel

India considers tourism a high‐potential sector in terms of its contribution to employment generation and economic growth. A positive destination image has a direct bearing on the…

Managing online distribution for tourism growth in India

Kirti Dutta, Kamal Manaktola

With the growing use of the internet, online distribution is emerging a communication and distribution channel. This paper aims to explore the role of the internet as a tool for…

The franchise partner selection process and implications for India

Tushar Vaishnav, Levent Altinay

The purpose of this paper is to provide insights on the franchise partner recruitment process and decision‐making criteria used to select partners. It aims to investigate the…

Pre‐crisis period planning: lessons for hospitality and tourism

Richa Malhotra, Umashankar Venkatesh

The aim of this exploratory paper is to highlight for hospitality and tourism, the importance of an effective contingency plan – in case the worst happens. The paper critically…

The hospitality and tourism industry in India: conclusions and solutions

Vinnie Jauhari

The paper aims to present answers to the strategic question: what contribution will hospitality and tourism make in securing sustainable economic growth in India? It attempts to…

Introduction