Business Strategy Series: Volume 12 Issue 1

Strategy without intelligence, intelligence without strategy

Benjamin Gilad

The purpose of the paper is to point out how little competitors matter for companies' long‐term success, how little support executives receive with intelligence that does matter…

The impact of executive directors' service contracts on strategic plan

Martin Dandira

The purpose of this paper is to help boards of directors to find ways of establishing continuity in the strategic plan when strategists are employed on contract leave before the…

The impact of firm reputation on customers’ responses to service failure: the role of failure attributions

Davoud Nikbin, Ishak Ismail, Malliga Marimuthu, Ismael Younis Abu‐Jarad

The purpose of this study is to assess the influence firm reputation on behavioral intentions and to examine the moderating role of failure attributions in the relationship…

Involvement of implementers: missing element in strategy formulation

Martin Dandira

The purpose of this paper is to help top managers find ways of involving implementers of strategy at the strategic formulation level.

Tell me the rule – I have plenty of good information: rule 1: leadership development is first about leaders who are develop‐able

David Casullo

This paper is intended to inform the reader of the author's expertise.

The freshmen assessment: ensuring that your incoming executive talent quickly makes the grade

Gregory Michaud

The purpose of this paper is to improve the transition process for key senior executives.

The relationship between human resource practices and firm performance: an empirical assessment of firms in Malaysia

Intan Osman, Theresa C.F. Ho, Maria Carmen Galang

The objective of this study is to gain more insight into Malaysian human resource management, in terms of its history and current HR practices. Also, this paper also intends to…

A new company descriptor takes us into a new era

Rebecca Marsh