Business Strategy Series: Volume 11 Issue 5

A new model for unlocking the value of entrepreneurial businesses

Peter Skarzynski, Doug Schaedler

This article integrates observed leading practices for nurturing new businesses into a systematic approach for assessing and managing the risks of entrepreneurial businesses…

Application of importance‐performance analysis (IPA) to formulate customer satisfaction strategies in the direct sales industry in Malaysia

Rosidah Musa, John Pallister, Matthew Robson, Norzaidi Mohd Daud

The purpose of this study is to develop and formulate marketing strategies by utilizing the importance‐performance analysis (IPA) which is an easy‐to‐use analytical technique that…

Financial crisis enforcing global banking reforms

A. Gupta

The purpose for writing the paper is to emphasize the need for global banking reforms so as to prevent future economics crisis.

Personal web usage and work inefficiency

T. Ramayah

This study looks at the usage of the internet for personal use during office hours. The study hopes to establish whether this unauthorized usages leads to work inefficiency.

Analyze innovation strategy of technical‐intensive industries: scenario analysis viewpoint

Hung‐Fan Chang, Chih‐Ming Luo

The purpose of this study is the analysis of innovation in technology‐intensive industries via the application of scenario analysis (SA) to master the development of market…

Enterprise resource planning: risk and benefit analysis

Yahia Zare Mehrjerdi

This article provides a brief review of current literature on ERP and its implementation in industries. To fully understand the ERP software key points, risks, benefits, critical…

The globalization of film business and its effect on the Malaysian film industry

Herwina Rosnan, Mohd Nazari Ismail, Norzaidi Mohd Daud

The study aims to examine the impact of globalization of film business on the Malaysian film industry.

Six courses of action to survive and thrive in a crisis

André de Waal, Esther Mollema

Many organizations emerge from a crisis in a weak position because they focused too much on cost reductions. However, a review of past crises reveals that there are always…