International Journal of Culture, Tourism and Hospitality Research: Volume 3 Issue 1

Organizational alignment and hospitality firm performance

John C. Crotts, Robert C. Ford, Vincent C.S. Heung, E.W.T. Ngai

Hospitality organizations, whether large or small, are complex entities requiring managers to work through frontline employees to manage every guest's moment of truth and meet…

Are travellers interested in wine tourism in New Zealand?

Abel D. Alonso

While much of contemporary wine tourism research focuses on on‐site winery visitors, little is reported on the level of wine tourism participation among travellers outside the…

Island tourism marketing: music and culture

Keith G. Brown

The purpose of this paper is to provide an historical context of the growth of Celtic music on Cape Breton Island, Nova Scotia, Canada and to trace the development as a component…

Generalized pattern in competition among tourism destinations

John Dawes, Jenni Romaniuk, Annabel Mansfield

The purpose of this paper is to examine competition between tourism destination brands in terms of how they share travelers with each other.

Does national culture really matter? Hotel service perceptions by Taiwan and American tourists

An‐Tien Hsieh, Chien‐Wen Tsai

The purpose of this paper is to clarify the question: should management segment the markets according to different “cultures”, serving the target consumers with the minimum…

Destination websites' persuasiveness

Marsha D. Loda, Karin Teichmann, Andreas H. Zins

The purpose of this research is to help tourism marketers maximize the persuasiveness of their websites toward the objective of increasing visitation to their destination.

Socio‐demographic constraints to travel behavior

Uraiporn Kattiyapornpong, Kenneth E. Miller

This study aims to ascertain the effect of socio‐demographic constraints on dimension of travel choice. This study also seeks to derive personal ecological explanations for…