International Journal of Culture, Tourism and Hospitality Research: Volume 11 Issue 3

Editorial

Push and pull escape travel motivations of Emirati nationals to Australia

The purpose of this study is to examine the escape motivations of the emerging market and provide suggestions for Australia’s promotion. This study adopts the push and pull…

Linking internal marketing orientation to balanced scorecard outcomes in small businesses: the case of travel agencies

The purpose of this paper is to examine how internal marketing orientation affects balanced scorecard outcomes (financial performance, customer, internal process, learning and…

Reunion or disconnection? Emotional labor among individual roots tourists who are second-generation Chinese Americans

The purpose of this study is to illustrate the process of emotional work undertaken by Chinese Americans who independently visit their ancestral land without joining organized…

Visiting Warsaw for the first time: imagined and experienced urban places

The purpose of this paper is to focus on social representations of Warsaw (Poland) as a tourist destination of 210 first visitors from seven EU and extra-EU countries (France…

Modelling Chinese consumer choice behavior with budget accommodation services

This study aims to identify key factors influencing Chinese domestic travelers’ behaviors in hotel selection from a pool of budget hotel attribute-based factors and customer…

Hostel front desk employees’ perception of customers: a comparative analysis based on cultural background

Despite their popularity among tourists, information about low-cost accommodation is limited. The study aims to focus on hostels as tourist accommodation. The purpose of this…

Customer co-creation and adoption intention towards newly developed services: an empirical study

The purpose of this paper is to develop a conceptual framework to empirically examine and explain the antecedent factors of consumers’ adoption intention toward co-creatively…

Using, spending, wasting and killing time in airports

Travelers are both surrounded by and perform places, thus making places ambiguous sites that “come alive” when travelers use them and engage in various performances. A place many…

Host-guest interactions between first-generation immigrants and their visiting relatives: social exchange, relations of care and travel

This paper aims to examine the social interactions between Filipino immigrant-hosts residing in New Zealand and their visiting relatives (VRs) or guests from the Philippines using…

How customer’s display of emotions relates to task performance: social interaction model in hospitality

The purpose of this paper is to understand the emotional cycle of the relationship between service employees and customers using a social interaction model.

Social inclusion and audience development at the Royal Opera House: a tourist perspective

The Royal Opera House, located at the epicentre of Covent Garden, stands as the UK’s leading provider of opera and ballet performances. Having been extensively redeveloped, its…

Intersectoral local development in Italy: the cultural, creative and tourism industries

The purpose of this paper is to investigate the role of intersectoriality within the cultural, creative and tourism industries in Italian local development.

Sex Museums: The Politics and Performance of Display