Transforming Government: People, Process and Policy
Issue(s) available: 68 – From Volume: 1 Issue: 1, to Volume: 18 Issue: 1
Volume 18
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Issue 1 2024
Volume 17
Volume 16
Volume 15
Volume 14
Volume 10
Volume 6
Volume 5
Volume 4
Volume 3
Volume 2
Benefits realization in digital transformation: the translation from policy to practice in health care
Leman Isik, Christina Nilsson, Johan Magnusson, Dina KoutsikouriWhile digital transformation holds immense promise, organizations often fail to realize its benefits. This study aims to address how policies for digital transformation benefits…
The innovation journey and crossroads of sustainability, resilience and human-centeredness: a systematic literature review
Bilal Afzal, Xiaoni Li, Ana Beatriz Hernández-LaraThis study aims to undertake a comprehensive analysis of innovation models, tracing their evolution from Innovation 1.0 to Innovation 4.0 and introducing the concept of Innovation…
Smart mobility in smart cities: transforming the experiences of citizens into the future of smart cities
Ajitabh DashThis study aims to identify the determinants that influence citizen’s behavioural intention and continuous usage intention of smart mobility services in Indian smart cities with…
Older adults' e-government use for bureaucratic and transactional purposes: the role of website-related perceptions and subjective digital skills
Dennis RosenbergThis paper aims to establish the link between the attitudes older adults hold toward governmental websites, their subjective online public service use skills and their…
Cultivating the digital citizen: trust, digital literacy and e-government adoption
Abdulrazaq Kayode AbdulKareem, Kazeem Adebayo OladimejiThis study aims to examine the role of trust and digital literacy in influencing citizens’ adoption of e-government services.
The moderating role of government support in chatbot adoption intentions among Malaysian government agencies
Ramizatunnisah Jais, Abdul Hafaz NgahThis study aims to use a survey to examine the factors encouraging Malaysian government agencies (MGAs) to adopt chatbots, which are a new artificial intelligence technology.
Geospatial modeling of climate change indices at Mexico City using machine learning regression
Magdalena Saldana-Perez, Giovanni Guzmán, Carolina Palma-Preciado, Amadeo Argüelles-Cruz, Marco Moreno-IbarraClimate change is a problem that concerns all of us. Despite the information produced by organizations such as the Expert Team on Climate Change Detection and Indices and the…
Examining the linkages between digitalisation, public service delivery and corruption in Ghana
Abdallah Abdul-Salam, Ibrahim Osman Adam, Muftawu Dzang Alhassan, Abubakar Gbambegu Umar, Joshua NterfulThis study aims to examine the linkages between digitalisation, public service delivery and corruption in Ghana using survey data from 121 respondents in Ghana. The authors also…
Digital humanism in business models: Unveiling value creation mechanisms
Stefano Franco, Antonio Messeni Petruzzelli, Umberto PannielloThe purpose of this study is to explore how companies can adopt digital humanism (DH), defined as the integration of humanistic skills in the development process of digital…
Drivers of citizens E- loyalty in E-government services: E-service quality mediated by E-trust based on moderation role by system anxiety
Sahem Nawafleh, Anis KhasawnehThis study aims to identify the impact of drivers of citizens’ e-loyalty on e-government services. This study focused on the impact of e-service quality (e-SQ) on e-loyalty…
Service innovation within public universities: implementing new service operations for social and racial inclusion
Giuliano Magno de Oliveira Condé, Maria de Fátima Bruno-FariaThis study aims to explore the configuration of a public university service innovation: the phenotypic evaluation of self-declared black and brown applicants for access to college…
The next generation of open data platform (ODP+): use case of Qatar
Ali Ahmed Albinali, Russell Lock, Iain PhillipsThis study aims to look at challenges that hinder small- and medium-sized enterprises (SMEs) from using open data (OD). The research gaps identified are then used to propose a…
The effects of polarisation on trust in government: evidence from Ethiopia
Hafte Gebreselassie Gebrihet, Martin Limbikani MwaleThe purpose of this study is to examine the effect of polarisation on trust in government.
Predicting firms’ resilience to economic crisis using artificial intelligence for optimizing economic stimulus programs
Niki Kyriakou, Euripidis N. Loukis, Manolis MaragoudakisThis study aims to develop a methodology for predicting the resilience of individual firms to economic crisis, using historical government data to optimize one of the most…
Factors affecting citizens’ intention to use e-government services: assessing the mediating effect of perceived usefulness and ease of use
Muhammad Hafiz Hariz Zubir, Muhammad Safuan Abdul LatipThis paper aims to examine how information and communication technology (ICT) coordination, information reliability, social pressure, perceived usefulness and perceived ease of…
ISSN:
1750-6166Online date, start – end:
2007Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Anna Visvizi