Baltic Journal of Management: Volume 10 Issue 4

Subject:

Table of contents - Special Issue: Innovations driven by knowledge management

Guest Editors: Professor Vesna Bosilj Vukšić and Professor Mirjana Pejić Bach

Exploring the role of knowledge management practices in fostering customer relationship management as a catalyst of marketing innovation

Aurora Garrido-Moreno, Nigel Lockett, Victor Garcia-Morales

The purpose of this paper is to propose a research model exploring the link between knowledge management processes and customer relationship management (CRM) performance. It seeks…

2318

The effect of knowledge management on environmental innovation: The empirical evidence from France

Tatjana Stanovcic, Sanja Pekovic, Amira Bouziri

The purpose of this paper is to analyze whether knowledge management (KM) practices trigger environmental innovation. Additionally, distinguishing between two types of KM…

1092

Knowledge management practices and innovation performance in Finland

Henri Tapio Inkinen, Aino Kianto, Mika Vanhala

Recent empirical studies have suggested that knowledge-based issues are closely related to companies’ innovation performance. However, the majority of research seems to be focused…

4656

Knowledge-intensive process management: a case study from the public sector

Anton Manfreda, Brina Buh, Mojca Indihar Štemberger

There is very little literature about improving and managing knowledge-intensive business processes (KIBPs). Since innovation plays an important role in knowledge work, these…

Organizational leadership capability – a mechanism of knowledge coordination for inducing innovative behaviour: A case study in Estonian service industries

Kurmet Kivipõld

The purpose of this paper is to explore how organizational leadership capability as a knowledge coordinating mechanism affects service organization activities towards different…

1039

Soft-systems approaches to knowledge-cum-values management as innovation drivers

Dejana Zlatanović, Matjaž Mulej

Respecting the growing importance of interdependence of knowledge, values and social responsibility, the purpose of this paper is to introduce the concept of knowledge-cum-values…

Cover of Baltic Journal of Management

ISSN:

1746-5265

Online date, start – end:

2006

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editor:

  • Ms Ruta Kazlauskaite