Journal of Enterprise Information Management: Volume 25 Issue 5

Shared services: lessons from private sector for public sector domain

Muhammad Mustafa Kamal

The purpose of this paper is primarily to analyse the implementation of shared services models in business enterprises or private sector and the benefits realised, thereafter; to…

Enterprise content management research: a comprehensive review

Jaffar Ahmad Alalwan, Heinz Roland Weistroffer

The purpose of this paper is to provide a comprehensive literature review of enterprise content management (ECM) research, a conceptual framework of areas of concern regarding…

Identifying reasons for ERP system customization in SMEs: a multiple case study

Ondrej Zach, Bjorn Erik Munkvold

The purpose of this paper is to investigate possible reasons for enterprise resource planning (ERP) system customization in small and medium‐sized enterprises (SMEs), with a…

Utilising multi‐aspectual understanding as a framework for ERP success evaluation: A case study

Saeed Jahanyan, Adel Azar, Hasan Danaee Fard

The purpose of this paper is to apply a philosophical framework in order to come to a life‐world oriented understanding of an enterprise resource planning (ERP) system for…

Editorial

Zahir Irani, Yogesh Dwivedi