Journal of Enterprise Information Management: Volume 21 Issue 5

How financial markets reflect the benefits of self‐service technologies

Jun Yang, Kenneth J. Klassen

Self‐serve technologies (SSTs) provide many benefits such as speed, time and place convenience for the customer and reduced labour costs for the firm. The aim of this study is to…

Success in electronic commerce implementation: A cross‐country study of small and medium‐sized enterprises

Sandy Chong

The purpose of this paper is to develop a model of electronic commerce (EC) implementation success for small to medium‐sized enterprises (SMEs), and to present outcomes of a…

Understanding the influences of social integration in enterprise systems use

Say Yen Teoh, Shan L. Pan

The purpose of this article is to aid in the understanding of the influence of social integration (SI) in enterprise information systems (EIS) use.

Research note: The theory and practice of SAP's ERP forecasting functionality

Peter Maurice Catt

The purpose of this article is to provide a critique of SAP's enterprise resource planning (ERP) (release ECC 6.0) forecasting functionality and offer guidance to SAP…

From WS‐CDL choreography to BPEL process orchestration

Jan Mendling, Michael Hafner

The web service choreography description language (WS‐CDL) is a specification for describing multi‐party collaboration based on web services from a global point‐of‐view. WS‐CDL is…

Roles in the ISD process: a collaborative approach

Jeanette Lemmergaard

Looking at the Scandinavian information systems development (ISD) approach in contrast to more traditional ISD approaches, this paper reflects on experiences of the roles of the…

Editorial

Zahir Irani, Ahmad Irani