Journal of Enterprise Information Management: Volume 20 Issue 2

Hierarchical fuzzy TOPSIS model for selection among logistics information technologies

Cengiz Kahraman, Nüfer Yasin Ateş, Sezi Çevik, Murat Gülbay, S. Ayça Erdoğan

To develop a multi‐attribute decision making model for evaluating and selecting among logistic information technologies.

An extended process model of knowledge discovery in database

Tianrui Li, Da Ruan

Much research on knowledge discovery in database (KDD) merely pays attention to data mining, one of many interacting steps in the process of discovering previously unknown and…

Model and approach of fuzzy bilevel decision making for logistics planning problem

Guangquan Zhang, Jie Lu

This study aims to develop a decision making model and approach for logistics planning problem which naturally involves two or more decision units at a hierarchical structure…

Key issues in information systems management in China

Guoqing Chen, Ruipeng Wu, Xunhua Guo

To reveal and analyze the key issues concerning information systems management in Mainland China.

Knowledge management practices in Turkish SMEs

F. Tunc Bozbura

Aims at finding out the senior managers' perceptions about the extent to which the components of KM contribute to the success of SMEs (small and medium enterprises) in Turkey.

Supplier‐customer relationship management and customer loyalty: The banking industry perspective

Nelson Oly Ndubisi, Chan Kok Wah, Gibson C. Ndubisi

The purpose of this paper is to examine the impact of the relationship marketing underpinnings, namely: commitment; competence; communication and conflict handling on the one hand…

Guest editorial

Cengiz Kahraman