Asian Journal on Quality: Volume 11 Issue 3

Adopting quality management principles to revitalise the facilities maintenance practices at a port: A study in Trinidad and Tobago

Kit Fai Pun, Akil H. Nurse

The purpose of this paper is to review the total quality management (TQM) philosophy and the quality management principles (QMPs) in facilities management (FM), and presents the…

Environmental quality index (EQI) for industrial ventilation and occupational safety and health evaluation in manufacturing plant

A.M. Leman, M.Z.M. Yusof, A.R. Omar, W. Jung

The purpose of this paper is to define an environmental quality index (EQI) for a clean manufacturing process. The categorized clean and sustainable manufacturing process in a…

A comparative study of two different techniques for evaluating service quality: A case study of Howrah Railway Station, India

Sumana Gupta, Rabindra Nath Datta

The conventional methods of evaluating service quality analyze data obtained in ordinal scale that assumes scale continuum. The purpose of this paper is to compare the control…

Strategic selecting of public projects using fuzzy real option

Hyeon‐Lo Lee, Jong Beom Moon, Wang Jin Yoo, Dong Myung Lee

The purpose of this paper is to apply the real option method with fuzzy logic to value the government‐sponsored projects of advanced technology development for strategic selection…

A note on corporate social responsibility (CSR) in city branding and design

Jai B. Kim, Gretta Kwak, Yoo R. Koo

By exploring the evolution of corporate social responsibility (CSR) and evaluating major frameworks of CSR provided in a wider range of early works, this paper attempts to…

A study of the factors which influence franchisor profit structure with running royalty policy for its sustainable growth: Focus on the food industry in Korea

Tae‐Woo(Mike) Kwon, Kanghwa Choi

The purpose of this paper is to assess the conceptual relationship between the running royalty programs and the performance of a franchisee or franchisor. Thus, this paper will…

Economic‐statistical design of variable sampling intervals EWMA charts under non‐normality

Li Xue, Jichao Xu, Yumin Liu

The purpose of this paper is to investigate the economic‐statistical design of EWMA charts with variable sampling intervals (VSIs) under non‐normality to reduce the process…

An empirical model to assess the influence of the government's research and development program on Korean small and medium enterprise (SME) performance

Ji Young Park, Soo Wook Kim

The purpose of this paper is to suggest an empirical model to assess the separate effect of the government's research and development (R&D) policy program in small and medium…

A study of the effect of oil price fluctuation on industrial and agricultural products in Iran

Mehdi Moradi, Mahdi Salehi, Mohammad Keivanfar

Fluctuations of oil price and petroleum products have had different effects on great economic variables. One of these cases would be Dutch Disease in some countries. The aim of…