Clinical Governance: An International Journal: Volume 17 Issue 3


Table of contents

Managerial problems of hospitals under Ghana's National Health Insurance Scheme

Emmanuel K. Sakyi, Roger A. Atinga, Francis A. Adzei

Hospital and health system managers are facing several problems following the introduction of Ghana's national health insurance policy. This study aims to investigate the…

Lean and queuing integration for the transformation of health care processes: A lean health care model

Rajeev Chadha, Amita Singh, Jay Kalra

Patient satisfaction and quality care are important indicators for the success of any health care enterprise. The critical nature of health care operations entails that…

A new process for creating points systems for prioritising patients for elective health services

Paul Hansen, Alison Hendry, Ray Naden, Franz Ombler, Ralph Stewart

This paper aims to describe a new process for creating points systems – i.e. decision criteria and their point values – for prioritising patients for access to elective…

Direct listing for total hip replacement (THR) by primary care physiotherapists

Nicola Parfitt, Alison Smeatham, John Timperley, Matthew Hubble, Graham Gie

This paper aims to show the results from a pioneering primary care‐based extended scope physiotherapist (ESP) led service, which placed patients directly onto the surgical…

Statewide one‐day survey of central lines: Impact of different denominators on public reporting of infection rates

David Birnbaum, William Jarvis, Peter Pronovost, Roxie Zarate

This paper aims to determine whether the rank order of hospitals changes when their central line‐associated bloodstream infection (CLABSI) rate is computed using a…

Clinical governance: a lever for change in Nhan Dan Gia Dinh Hospital in Vietnam

Luu Trong Tuan

This research aims to look through the data of Nhan Dan Gia Dinh Hospital, a state‐owned hospital in Vietnam, for evidence on whether a clinical governance initiative…

A different kind of public healthcare system …

David Birnbaum

This paper aims to summarize significant changes in Medicaid, a safety net health insurance program on which one in five Americans depend.



Online date, start – end:

2003 – 2015

Copyright Holder:

Emerald Publishing Limited