Clinical Governance: An International Journal: Volume 14 Issue 3


Table of contents

Complaints procedures in the NHS: are they fair and valid?

Manoj K. George, Renju Joseph

The purpose of this paper is to provide an introduction to the complaints procedure in health care in the UK.

Clinical governance in operation – everybody's business: a proposed framework

Rajiv Kumar Singh

The purpose of this paper is to describe a framework for the implementation of clinical governance (CG) within a mental health and addictions service at all functional…

Independent feedback on clinical audit performance: a multi‐professional pilot study

Paul Bowie, Pat Quinn, Ailsa Power

The purpose of this paper is to investigate the acceptability and educational impact of independent feedback on the clinical audit performance of different groups of…

What were the lessons learned from implementing clinical audit in Latin America?

Kamran Siddiqi, James Newell

This paper seeks to study the process of clinical audit to improve tubercolosis (TB) diagnosis in Cuba, Peru and Bolivia. It aims to present the lessons learned in…

Traffic Lights: A practical risk management system for community early intervention in psychosis teams

Mohammed Ashir, Karl Marlowe

The current risk management system for community mental health patients in England is based around the Care Programme Approach (CPA). This system is not responsive to…

ADHD service provision by paediatricians: UK survey

Somnath Banerjee, Geoff Kewley

Various guidelines are available to help effectively manage attention deficit hyperactivity disorder (ADHD) in children. This paper aims to determine the current service…

POA, HAC and never events

David Birnbaum

This paper seeks to summarize recent developments announced by the USA's third‐party payers, changing the basis on which they reimburse hospitals for services rendered…

Clinical outcome information: the patient patient

Allan D. Spigelman

This paper aims to present an exemplar of patient enquiry concerning choice of surgeon and progress regarding individual surgeon performance reporting.



Online date, start – end:

2003 – 2015

Copyright Holder:

Emerald Publishing Limited