Journal of Health Organization and Management: Volume 19 Issue 4/5

Organizing emotions in health care

Annabelle Mark

To introduce the articles in this special issue, discussing emotion in the in health‐care organisations.

The meaning of emotion

Dorothy Rowe

To describe the meaning of emotion.

The impact of setting and agency

Anton Obholzer

Workers in institutions that deal with loss and bereavement need to be aware of factors that can negatively influence their capability to work effectively. This paper aims to…

A health‐care model of emotional labour: An evaluation of the literature and development of a model

Sandi Mann

This paper aims to evaluate the literature on emotional labour in the health‐care sector and the benefits and costs of such performance for both the carer and the patient. The aim…

Riding the emotional roller‐coaster: A framework for improving nursing morale

Fiona McFadzean, Elspeth McFadzean

To examine the literature on employee morale and to construct a model of this area pertaining to nurses. This framework seeks to present morale in a holistic manner, illustrating…

Emotion in health care: the cost of caring

Margaret Brunton

The purpose of this paper is to understand the centrality of emotion, and how that emotion both created and contributed to meaning, in the communication of health professionals…

Different timetables for change: understanding processes in reorganizations: A qualitative study in a psychiatric sector in Sweden

Elsmari Bergin, Michael Helge Rønnestad

It is well‐known that a decrease in economic resources in health care results in increased workload, stress and pressure on personnel. The main aim of this study was to explore…

Gossip and emotion in nursing and health‐care organizations

Kathryn Waddington, Clive Fletcher

The purpose of this paper is to examine the relationship between gossip and emotion in health‐care organizations. It draws on findings from empirical research exploring the…

Emotional labour at work and at home among Greek health‐care professionals

Anthony J. Montgomery, Efharis Panagopolou, Alexos Benos

The emotionally taxing nature of health‐care work has been increasingly recognized. In parallel, the field of work and family has been searching for more specific antecedents of…