Journal of Integrated Care: Volume 6 Issue 2
Practical evidence for service improvement
Table of contents
The New NHS: A Community Focus
Chris VellenowethAlthough Presented AS evolutionary, the White Paper on the NHS could prove revolutionary in its impact. The ‘third way’ approach to the service, based on partnership and driven by…
Information Management, Community Care and Social Services Departments
Andrew Kerslake, Keith MoultrieEffective Management of information is essential to delivery of high‐quality services, particularly in inter‐agency working. Many social services departments are suspicious of…
Client Feedback: Does it Lead to Improved Services? Part 2: An Evaluation of the Effectiveness of Annual Client Feedback Surveys
Gill LewinHaving Developed a valid and reliable client feedback survey tool, described in Part 1 of this paper (MCC, 6.1), Silver Chain went on to implement an association‐wide annual…
Information for Older People: A Vital but Missing Link in Community Care
Helen MayThe United Kingdom as it approaches the millennium is frequently described as both an ‘information society’ and an ‘ageing society’. This paper outlines the findings of a piece of…
HIV Services In Hammersmith And Fulham: Ten Years On
Sarah McClintonHammersmith and Fulham responded early to the need for HIV services, but changing regimes and circumstances have continued to pose new challenges. These include changes in…
ISSN:
1476-9018Online date, start – end:
1996Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Professor Axel Kaehne