Table of contents
Healthy culture, healthy results
Josie SalkeyYou are the CEO of one of the world’s largest financial services firms. The company is facing a weak market and has been hit by internal scandals leading to the closure of its…
Exploiting cultural dimensions
Laurent JaquenoudLaurent Jaquenod explains why and how HR professionals can harness cultural dimensions for improved, sustainable business performance.
Employee self‐service at RDF
RDF needed a system that could quickly generate tailored employment contracts on demand and let employees update their own data in a secure environment. The HR team wanted to free…
Integrate corporate culture and employee engagement
Peter Cheese, Susan CantrellResearch has shown that the more engaged the workforce, the more innovative, productive and profitable the company. Yet few executives know specifically what they can do to…
Julie Bass, Groupama Insurance
Julie BassJulie Bass is director of strategy and HR at Groupama Insurances. She joined the organization in 1982 and her roles have included personnel and training manager, HR manager for…
Rating intellectual capital
Rory GearIn his previous article, “Measuring the immeasurables,” Rory Gear of Summit‐IMM made the case for measuring intangibles and introduced the Standard and Poor’s method as a viable…
Tailored recognition at Lloyds TSB Asset Finance
Di AddisonDi Addison of Maritz explains how feedback from employees in Lloyds TSB Asset Finance Division helped to successfully develop a recognition scheme that rewards specific behaviours.
Transport for London’s non‐traditional training
Kim KneenKim Kneen of MICE AGA explains how Transport for London used professional actors in creating a learning and development program that reflected “the bigger picture” and brought…
Communicating employee recognition at MDOT
Jan SeegerIf employee recognition is to create ongoing motivation and commitment it must be communicated across the business. Jan Seeger describes how the Michigan Department of Transport…
Effective recruiting tied to stronger financial results
Why culture is key to coaching. Is HR ready for M&A increase?
Ethics and Strategy Innovation at Citigroup
John HarkerThe financial services sector is traditionally known for its focus on quick profits of “making the numbers,” but industry leaders are now waking up to the need for an ethical…
The work of HR part two: the flow of information and work
Wayne Brockbank, Dave UlrichIn the second of two articles, Wayne Brockbank and Dave Ulrich examine the ways in which HR adds value to stakeholders. In their first article they considered the areas of people…
How O2 built the business case for engagement
Andrew Harley, Danielle Lee, Dilys RobinsonLike any successful HR initiative, employee engagement programs must have commitment from line managers. Find out how O2 revisited its employee engagement efforts and why…
Creating a business‐focused IT function
Michael Riermeier, Tim ZimmermannPressure is on IT functions around the world to be driven by business rather than technology. But implementing new global career paths and competencies is no easy task. Michael…
Developing leaders for a sustainable global society
Nancy McGawAsking business leaders to make decisions that produce superior financials and simultaneously contribute to social progress while protecting environmental quality is a tall order…
ISSN:
1475-4398Online date, start – end:
2004Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Javier Bajer
- Nicholas King