Strapline:The international journal of library assessment, value and impact
Table of contents
Measuring and evaluating the library's contribution to organisational success: Developing a strategic measurement modelSusan Henczel
This paper seeks to examine three types of measurement and evaluation currently used in the special library environment and to identify the relationships that must exist…
Functionality, usability, and accessibility: Iterative user‐centered evaluation strategies for digital librariesJohn Carlo Bertot, John T. Snead, Paul T. Jaeger, Charles R. McClure
Usability, functionality, and accessibility testing of digital library information services and products is essential for providing high quality services to users. This…
To present the results of a study of the public library system in Japan and contrast it with that of the UK and the other G8 countries.
This paper sets out to consider the importance of statistical measures for any study of the impact of electronic services and to describe how relevant statistics can be…
To examine how the library user emerges in the context of the LibQUAL+™ application in Sweden in 2004.
Online date, start – end:2000
Copyright Holder:Emerald Publishing Limited
- Dr Frankie Wilson