Performance Measurement and Metrics: Volume 17 Issue 3


The international journal of library assessment, value and impact

Table of contents

User feedback as a management tool in academic libraries: a review

Lynne Porat

The purpose of this paper is to provide a selective review of current research and practice on user feedback in academic libraries. By dividing user feedback studies into four…


Assessment committees: good practices from ARL libraries

Michelle H. Brannen, Sojourna J. Cunningham, Regina Mays

Assessment activities in academic libraries continue to grow as libraries explore assessment endeavors. Ranging from basic stats gathering and reporting to surveys, focus groups…

Exploring undergraduate student experiences with information literacy

Kate Zoellner

The purpose of this paper is to examine the differences between first-year and senior undergraduate students’ information literacy behaviors and experiences as measured by the…


Publication rate of presentation abstracts presented at the Canadian Health Libraries Association (CHLA/ABSC) annual meetings from 2004-2009

Christine E. Shaw, Andrea L. Szwajcer

The purpose of this paper is to determine the publication rate of Canadian health sciences librarians, post-conference presentation. Discover barriers that prevent librarians from…

Peer-reviewed publications analysis of chemical engineering faculty at the University of Florida

Neelam Bharti, Jean Bossart

A citation analysis was conducted on publications of the faculty from the University of Florida (UF), Department of Chemical Engineering. The analysis was undertaken to gain a…

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  • Dr Frankie Wilson
  • Holt Zaugg