Performance Measurement and Metrics: Volume 13 Issue 3

Strapline:

The international journal of library assessment, value and impact
Subjects:

Table of contents

Quality evaluation of health libraries in England: a new framework

Marta de la Mano, Janet Harrison

The purpose of this paper is to give the details of the development of the health libraries standards in England during the last decade; to identify and analyse the main features…

The use of LibQUAL+ by European research libraries

Henk Voorbij

One of the aims of the LIBER strategic plan 2009‐2012 was to stimulate the use of LibQUAL+ by European research libraries. The purpose of this study is to investigate how far this…

1005

Understanding perceived service quality and satisfaction: A study of Dhaka University Library, Bangladesh

Muhammad Jaber Hossain, Anwarul Islam

The study measures perceived service quality (PSQ) associated with user satisfaction of Dhaka University Library (DUL). To identify the service quality users’ needs and…

3599

Performance measurement methods at academic libraries in Oman

Khalfan Zahran Al Hijji, Andrew M. Cox

The purpose of this paper is to investigate measurement methods that are in use in various aspects of academic libraries in Oman.

2161

Web‐tutorials in context: affordances and usability perspectives

Haakon Lund, Niels Ole Pors

The purpose of the research is to investigate Norwegian web‐tutorials in contexts consisting of organizational issues and different forms of usability in relation to students’…

Cover of Performance Measurement and Metrics

ISSN:

1467-8047

Online date, start – end:

2000

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editors:

  • Dr Frankie Wilson
  • Holt Zaugg