Performance Measurement and Metrics: Volume 1 Issue 2

Management information and decision support for libraries in Europe: a concerted action.

Zoe Clarke, Siån Lambert

Management information for decision making is an essential tool for library managers. This paper outlines the European Commission Libraries Programme decision support projects…

Activity‐based cost management in academic libraries ‐ a project of the German Research Association

Klaus Ceynowa

In the context of the introduction of global budgeting, business management methods of control are gaining increasing importance in the academic sphere. Cost bearers are expecting…

Can we assess journal use?

Roswitha Poll

Since the 1970s the number of journal use studies has been increasing, especially in the Anglo‐American countries, and nearly every article starts the same: It is price inflation…

BIX – The Library Index, or: Why less is often more

Petra Klug

In October 1999 a new project of performance measurement in German public libraries was launched under the title ‘BIX ‐ The Library Index’. Based on the co‐operation of the…