Table of contents
Process improvement in facilities management: the SPICE approach
Dilanthi Amaratunga, Marjan Sarshar, David BaldryConsiders the application of structured process improvement for construction environments (SPICE) as a process improvement technique and its extension into the context of…
Managing processes through teamwork
Kepa Mendibil Telleria, Derek Little, Jill MacBrydeEfficient teamwork has been shown to be a key element for improving business process performance and, as a consequence, organisational performance. As a result of this, improving…
Business process reengineering and performance improvement: The case of Chase Manhattan Bank
Namchul Shin, Donald F. JemellaPrevious researchers have investigated the principles of business process reengineering (BPR) and how firms approach this process. However, previous research makes no distinction…
Business process management: public sector implications
Thomas R. Gulledge, Rainer A. SommerBusiness process management has received much attention in the industrial engineering and management literature, and its benefits are well known. Much less has been written in the…
Complexity theory and organization procedure design
Peter W. BrodbeckThe practical applications of emerging theory, “complexity theory”, to business are sometimes less obvious than the theory itself, which drives the need, though arguably…
ISSN:
1463-7154Renamed from:
Business Process Re-engineering & Management JournalOnline date, start – end:
1997Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Professor Majed Al-Mashari