Business Process Management Journal: Volume 8 Issue 2

Subject:

Table of contents

Setting up a quality costing system: An evaluation of the key issues

B.G. Dale, G.M. Wan

The paper reports the main findings of an evaluation of four separate quality costing methods which have been trialed in an organisation manufacturing flavourings for the food and…

5442

Perspectives on the American quality movement

John Dory, Lewis Schier

Uses a rich academic and professional literature to demonstrate that the rise and plateau of the US quality movement was the outcome of a complex senior management decision…

1259

TQM strategies in a developing economy: Empirical evidence from Nigerian companies

Linus Osuagwu

This study investigated the total quality management (TQM) strategies of Nigerian companies with regard to emphases on dimensions of TQM strategies, the impact of environmental…

1661

Matching process choice and uncertainty: Modeling quality management

Robert T. Jones, Chuck Ryan

Based on organizational theory, a contingency model of quality management practices is proposed, whereby quality management orientation, process choice, and environmental…

2027

An integrated information system for quality management

Alireza Lari

The current information system use in quality management and ISO 9000 certification process is typically utilized in administration and documentation. The existing software do not…

9514
Cover of Business Process Management Journal

ISSN:

1463-7154

Online date, start – end:

1997

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editor:

  • Professor Majed Al-Mashari