Business Process Management Journal: Volume 6 Issue 5

Side effects of mandatory EDI order processing in the automotive supply chain

Thomas W. Lauer

Describes a case study of a process reengineering project conducted by a tier 1 supplier in the automotive industry. The process that was reengineered was the bill‐to‐cash process…

Enterprise resource planning in reengineering business

Subba Rao Siriginidi

Highlights the need for business process reengineering and impact of IT on enterprises. Presents in detail the evolution, modules, verticals, model, management concerns and…

Supply chain forecasting – Collaborative forecasting supports supply chain management

Marilyn M. Helms, Lawrence P. Ettkin, Sharon Chapman

Supply chain management is built on the principles of partnerships and the development and use of the connections that exist between the links of the chain to provide information…

Construction business performance measurement: the SPM alternative

Peter E.D. Love, Gary D. Holt

Construction business performance measurement (BPM) is myopic, most often being project‐specific, profit‐orientated, and neglecting broader “stakeholder” issues. If construction…

ISO 9000 series registration to business excellence: the migratory path

A. van der Wiele, A.R.T. Williams, B.G. Dale

Plots a path from a base of ISO 9000 series system registration to the effective use of self‐assessment against the criteria of an excellence model (e.g. the European Foundation…