Business Process Management Journal: Volume 5 Issue 2

The scope paradigm of business process re‐engineering

G.N. Evans, R. Mason‐Jones, D.R. Towill

There are three possible outcomes following the undertaking of BPR projects. First, a BPR programme may fail either in the short or in the long term because it is improperly…

Using ABM to redesign corporate staff units

Paolo Maccarrone

This article focuses on the use of activity‐based management (ABM) theory for the control and the redesign of the centralized units of a large multinational company operating in…

Systems analysis and business process mapping: a symbiosis

T.C. Bond

Although systems analysis for designing information systems shares much in common with business process mapping there are critical differences. Systems analysis methodology…

Hybrid re‐engineering strategies for process improvement

B. Prasad

Describes a set of re‐engineering strategies that critically examine current business policies, practices and procedures (3Ps), rethink these 3Ps and then redesign some…