Business Process Management Journal: Volume 24 Issue 3

Maturity assessment of HRM processes based on HR process survey tool: a case study

Milad Shams Zare, Reza Tahmasebi, Hamidreza Yazdani

The purpose of this paper is to assess the maturity of human resource management (HRM) processes of the Sazehgostar Co. based on human resource (HR) process survey tool (PST) and…

Business process innovation on quality and supply chains

Dara G. Schniederjans

The purpose of this paper is to assess the role of business process innovation on the relationship between social quality management (SQM) and supply chain performance. To address…

A co-evolutionary perspective on business processes: Evidence from the performance appraisal of a service firm

Vincenzo Uli

What new empirical implications can emerge in the organizational adaptation domain by adopting a multi-level co-evolutionary theoretical perspective? How does the performance…

Achieving higher supply chain performance via business process orientation

Kayvan Miri-Lavassani, Bahar Movahedi

The purpose of this paper is to explore the ways in which various dimensions of supply chain performance (SCP) can be improved through increased levels of process orientation…

Absorptive capacity and ERP assimilation: the influence of company ownership

Madhavi Latha Nandi, Jacob Vakkayil

The purpose of this paper is to adopt two different perspectives of an organization’s absorptive capacity, namely, the asset perspective and the capability perspective, to examine…

A business process decision model for fresh-food supplier evaluation

Henry Lau, Dilupa Nakandala, Paul Kwok Shum

Frequent food safety incidents caused widespread consumer concerns. Even though food safety is one of the weakest links in the fresh food supply chain and influences consumer food…

Nexus between business process management (BPM) and accounting: A literature review and future research directions

Ahangama Withanage Janitha Chandimali Abeygunasekera, Wasana Bandara, Moe Wynn, Ogan Yigitbasioglu

Multidisciplinary business process management (BPM) research can reap significant impact. We can particularly benefit from incorporating accounting concepts to address some of the…

Customers’ quality demands as directions to the cold chicken supply chain management

Gustavo Schiavo, Andre Luis Korzenowski, Eduardo Roberto Soares Batista, Davenilcio Luiz de Souza, Annibal Scavarda

The purpose of this paper is to analyze the perception of the cold chicken meat value in its supply chain and how to manage the influence of quality demands in this supply chain…

Business process management – at the crossroads

Monika Klun, Peter Trkman

Business process management (BPM) has attracted much focus throughout the years, yet there have been calls questioning the future of BPM. The purpose of this paper is to explore…

Open innovation and firm performance: the role of organizational mechanisms

María J. Oltra, M. Luisa Flor, José A. Alfaro

The purpose of this paper is to examine the relationship between the use of open innovation (OI) practices and firm performance, and the role of organizational mechanisms (OMs…

Process architecture development using Riva and ARIS: comparative study

Dina Tbaishat

Business process modeling has been given great attention due to its crucial role in developing computer-based systems that support (and automate) organizational processes. In…