Business Process Management Journal: Volume 23 Issue 1

Integrating ERP and enterprise social software

Andrew Greasley, Yucan Wang

The purpose of this paper is to explore the use of a hybrid enterprise resource planning (ERP) system, combining an ERP system with enterprise social software (ESS). The study…

A methodology for the semantic and structural restructuring of BPMN models

Wiem Khlif, Hanêne Ben-Abdallah, Nourchène Elleuch Ben Ayed

Restructuring a business process (BP) model may enhance the BP performance and improve its understandability. So-far proposed restructuring methods use either refactoring which…

E-grocery supply chain management enabled by mobile tools

Anna Corinna Cagliano, Alberto De Marco, Carlo Rafele

The purpose of this paper is to study mobile services for supply chain management (SCM) in the electronic grocery (e-grocery) sector. The authors investigate their diffusion and…

BPM governance: a literature analysis of performance evaluation

Leonardo Ensslin, Sandra Rolim Ensslin, Ademar Dutra, Nei Antônio Nunes, Cassiano Reis

The purpose of this paper is to collect data and select a bibliographic portfolio (BP) of the literature on the performance evaluation of business process management (BPM…

What does it take to implement open innovation? Towards an integrated capability framework

Sabiölla Hosseini, Alexandra Kees, Jonas Manderscheid, Maximilian Röglinger, Michael Rosemann

In a world of ever-changing corporate environments and reduced product life cycles, most organizations cannot afford anymore to innovate on their own. Hence, they open their…

Modelling information flow and sharing matrix for fresh food supply chains

Dilupa Nakandala, Premaratne Samaranayake, Henry Lau, Krishnamurthy Ramanathan

Despite much research on supply chain (SC) integration and the growing emphasis on recent information technology advancements as an enabler of improved performance, there has been…

Action learning approach to teaching business engineering methodology

Michael Leyer, Jürgen Moormann

The business engineering (BE) methodology is used to design process-oriented and customer-centred companies in a systematic and holistic way. However, BE demands a high learning…

The BPM lifecycle: How to incorporate a view external to the organization through dynamic capability

Ronaldo Bernardo, Simone Vasconcelos Ribeiro Galina, Silvia Inês Dallavalle de Pádua

The purpose of this paper is to develop a conceptual framework that incorporates factors external to the organization into the business process management (BPM) lifecycle through…

The complexity of co-opetitive networks

Jean Sébastien Lacam, David Salvetat

Many firms engage in co-opetitive projects during which they have simultaneously competitive and collaborative relationships with many rivals in a complex network. A co-opetitive…

Supporting decision-making in service supplier selection using a hybrid fuzzy extended AHP approach: A case study

Giustina Secundo, Donato Magarielli, Emilio Esposito, Giuseppina Passiante

Service supplier selection is a multi-criteria decision-making (MCDM) problem assuming a strategic role for the competitiveness of high-tech manufacturing companies. Nevertheless…