Business Process Management Journal: Volume 22 Issue 4

Investigating current paradigms in supply chain risk management – a bibliometric study

Irene Kilubi

The purpose of this paper is to analyse the intellectual structure and research fronts of discipline of supply chain risk management (SCRM), in order to identify the knowledge…

Collaboration in the consulting industry: Analyzing differences in the professional use of social software

Malte Martensen, Stephanie Ryschka, Till Blesik, Markus Bick

By studying the drivers of social collaboration the purpose of this paper is to describe how, and for what job-related purposes, social software is employed in the digital…

A method for evaluating business models implementation process

Antonio Batocchio, Antonio Ghezzi, Andrea Rangone

The purpose of this paper is to identify and discuss the reasons why business models fail, while also identifying the features necessary to develop a method that enables the…

The value space: how firms facilitate value creation

Martti Lindman, Kyösti Pennanen, Jens Rothenstein, Barbara Scozzi, Zsuzsanna Vincze

The purpose of this paper is to investigate the firm’s role in the value creation process. In particular, after categorizing the activities that firms carry out to facilitate the…

The quest for organizational flexibility: Driving changes in business processes through the identification of relevant context

Monica Anastassiu, Flavia Maria Santoro, Jan Recker, Michael Rosemann

The purpose of this paper is to propose a method for identifying business process-relevant contextual information that is likely to impact on the process goal. The ORGANON method…

Emergent risks in business process change projects

Marlen Christin Jurisch, Zuzana Rosenberg, Helmut Krcmar

Even today still many business process change (BPC) initiatives fail and cause high overruns for organizations undergoing BPC initiatives. It is therefore important that BPC…

Road towards Lean Six Sigma in service industry: a multi-factor integrated framework

Loukas K Tsironis, Alexandros G. Psychogios

The purpose of this paper is to adopt a multiple case-study approach, of three companies, in order to identify the factors affecting Lean Six Sigma (L6σ) implementation in service…

A framework to capture and reuse process knowledge in business process design and execution using social tagging

Mohammad Ehson Rangiha, Marco Comuzzi, Bill Karakostas

The purpose of this paper is to present a framework for social business process management (BPM) in which social tagging is used to capture process knowledge emerging during the…

A hybrid approach for cost-optimized lateral transshipment in a supply chain environment

Dilupa Nakandala, Henry Lau, Andrew Ning

When making sourcing decisions, both cost optimization and customer demand fulfillment are equally important for firm competitiveness. The purpose of this paper is to develop a…

Process reengineering by using the 4PL approach: A case study on transportation processing in the agricultural bulk logistics sector

Jens Mehmann, Frank Teuteberg

Sectors with high transport volumes face the challenge of reengineering existing processes. Furthermore, new models that support transportation processing are required. One…