Business Process Management Journal: Volume 21 Issue 3

Relationship between the maturity of supply chain process management and the organisational life cycle

Rodrigo Paiva Souza, Reinaldo Guerreiro, Marcos Paulo Valadares Oliveira

The purpose of this paper is to investigate the relationship between the maturity level of supply chain process management (SCPM) and the company’s organisational life cycle…

Causality in information technology business value: a review

Sonal Daulatkar, Purnima S. Sangle

Through a detailed review of Literature, the purpose of this paper is to provide insights into the state-of-the-art research about the process of information technology business…

A conceptual framework of RFID adoption in retail using Rogers stage model

Mithu Bhattacharya

The purpose of this paper is to develop a research model that links Radio Frequency Identification (RFID) adoption issues with established technology adoption stages suggested by…

The effect of business process configurations on user motivation

Russell Torres, Anna Sidorova

– The purpose of this paper is to understand how business process configurations influence motivation among process participants.

Bottleneck detection for improvement of Emergency Department efficiency

Yuancheng Zhao, Qingjin Peng, Trevor Strome, Erin Weldon, Michael Zhang, Alecs Chochinov

The purpose of this paper is to introduce a method of the bottleneck detection for Emergency Department (ED) improvement using benchmarking and design of experiments (DOE) in…

Constraint-based reasoning on declarative process execution with the logics workbench

Vitus Lam

An integral part of declarative process modelling is to guarantee that the execution of a declarative workflow is compliant with the respective business rules. The purpose of this…

Adding service means adding knowledge: an inductive single-case study

Luna Leoni

– The purpose of this paper is to explore how knowledge management systems can support the adoption of the servitization strategy in a manufacturing firm.

A business process modeling-enabled requirements engineering framework for ERP implementation

Nikolaos A. Panayiotou, Sotiris P. Gayialis, Nikolaos P. Evangelopoulos, Petros K. Katimertzoglou

The purpose of this paper is to describe and analyze the benefits of the application of a requirements engineering framework to assist Enterprise Resource Planning (ERP…

A systematic review of Lean Six Sigma for the manufacturing industry

Saja Ahmed Albliwi, Jiju Antony, Sarina Abdul halim Lim

The purpose of this paper is to explore the most common themes within Lean Six Sigma (LSS) in the manufacturing sector, and to identify any gaps in those themes that may be…

Surveys in business process management – a literature review

Tobias Roeser, Eva-Maria Kern

The purpose of this paper is to conduct a literature review to provide an overview of surveys focussing on business process management (BPM)/business process orientation (BPO) or…