Table Of Contents
The purpose of this paper is to contrast two views, a transformative and a coordinative view, on business process management (BPM) in order to propose an integrated view.
The purpose of this paper is to survey and analyze current process improvement (PI) approaches, their empirical results reported in the literature, and develop accordingly…
Process‐based management: A structured approach to provide the best answers to the ISO 9001 requirementsGionata Carmignani
The purpose of this paper is to provide a structured method to apply process management approach following ISO 9001:2000 requirements, clause 4.1.
The purpose of this paper is first, to investigate the effective governance structure in early stage of offshore business process outsourcing (BPO), especially in the case…
The purpose of this paper is to develop a flexible framework through which business processes can be modelled, simulated and reengineered in a cost‐effective way.
Information security is an integral part of all outsourcing activities and it is important for both the outsourcing company and the vendor to reach agreement as regards…
Renamed from:Business Process Re-engineering & Management Journal
Online date, start – end:1997
Copyright Holder:Emerald Publishing Limited
- Professor Majed Al-Mashari