Table Of Contents
The role of trust in the governance of business process outsourcing relationships: A transaction cost economics approachPenelope Sue Greenberg, Ralph H. Greenberg, Yvonne Lederer Antonucci
Business process outsourcing (BPO) has become so prevalent that a new term, the extended enterprise, has arisen to describe this approach to structuring an organization…
Business process reengineering, empowerment and work monitoring: An empirical analysis through the PanopticonSiew Kien Sia, Boon Siong Neo
This paper aims to clarify the apparent confusion on the work impacts of business process re‐engineering (BPR), specifically, the level of empowerment and work monitoring…
The purpose of this paper is to determine the significant variables leading to successful implementation of enterprise resource management (ERM) and its predecessor…
The purpose of this paper is to contribute to defining the tasks necessary to process management, considering both conceptual and practical views.
The purpose of this paper is to study the e‐government service quality and risk perceptions of personal income taxpayers on e‐government service value.
Extensive literature on business process management suggests that organizations could enhance their overall performance by adopting a process view of business. However…
Renamed from:Business Process Re-engineering & Management Journal
Online date, start – end:1997
Copyright Holder:Emerald Publishing Limited
- Professor Majed Al-Mashari