Business Process Management Journal: Volume 12 Issue 3

A game and network perspective on m‐business partnerships

Damian Woolfall

To examine how partner firms, involved in provisioning m‐business applications and services, manage inter‐firm conflict and cooperation.

An international comparison of operator‐driven business models

Jukka Kallio, Markku Tinnilä, Anne Tseng

The objective of this paper is to understand the success factors of mobile operators.

Managing mobile provision for community healthcare support: issues and challenges

C.J. Fitch, C. Adams

This paper addresses some key management issues relating to developing mobile support for community healthcare (CHC) provision, such as support structures, service management and…

A mobile application based on software agents and mobile web services

Zakaria Maamar

The aim of the research is to discuss the design and development of a mobile application using two technologies known as software agent (SA) and mobile web services.

B2e mobile internet: an exploratory study of Italian applications

Andrea Rangone, Filippo Maria Renga

The paper presents an exploratory study to investigate the impact of B2e MI applications and, in particular, an empirical analysis of the main features of Italian B2e MI…

A framework for XML‐based multi‐channel contact point integration

Vikramaditya Pant, William P. Wagner

This paper explains the concept of how XML can be used to tie together the many different communication channels into a single contact point system. The purpose is to propose a…

A collaborative supply chain management framework: Part 1 – planning stage

Zulkifli Mohamed Udin, Mohammad K. Khan, Mohamed Zairi

This paper presents issues associated with the needs of collaborative supply chain management (CSCM) and proposes a planning stage of a CSCM framework.

Potential pitfalls of process modeling: part B

Michael Rosemann

This second part of the paper summarizes typical pitfalls as they can be observed in larger process modeling projects.

Mobile business research: recent advances and future prospects

George M. Giaglis